Karen was extremely helpful and courteous throughout the entire project. It was a relatively simple project, that I unfortunately did not have time to complete myself. The crew at 20000 Leaks Under the Basement had the project wrapped up in a fraction of the time it would have taken me to do it, and the price was very affordable. I even requested something additional last minute, and not only did Karen say they would take care of it, they did more than what I expected them to. Anytime I had a question, Karen was a phone call, text, or email away and she always answered promptly. I highly recommend 20000 Leaks Under the Basement, and I will certainly look them up if I have any other waterproofing projects that pop up in the future.
I give my highest endorsement to Karen Nance, at 20,000 Leaks Under the Basement. Karen managed the job from original estimate until job completion in a superb manner. She was a complete professional and extremely communicative, which was very important to me. I really hope I never have to use them again obviously, but the job was completed very thoroughly and completely, and I'm comfortable that the problem has been resolved. I had a terrible case of mold in the below ground inside living area of my townhome. It had apparently been going on for some time, but hadn't been discovered because there was a large sofa covering up the wall in that area. I was prepared to seek multiple estimates from vendors to do a root cause analysis and then to fix the problem. After meeting with Karen Nance, from 20,000 Leaks Under the Basement, she was able to answer all of my questions (and there were many), provide me with a reasonable estimate, a guarantee for the work, and an installation date to complete the work (in a very reasonable amount of time). So, I decided to put money down to schedule the work. It was a 2-3 day job where they had to dig several feet down around the foundation, and apply a sealant, then extend the downspouts farther away from the townhouse. They also had to apply a sealant on the inside of the living area under a crawl space. The work crew was on-time, efficient, and responsive to my requests. They encountered a few challenges, but they were addressed with no additional costs.
I highly Recommend using 20,000 leaks for basement waterproofing! These guys were extremely fairly priced and worked with my busy schedule! In and out with no mess left behind. Extremely satisfied!
I have been very happy with the work 20,000 Leaks did for me. A friend referred the company to me to have extensive concrete work done around my home. Karen has been amazing this entire experience as well as Don and the entire installation crew. They demoed my old sidewalk and installed a brand new and wider sidewalk for my front walkway. My husband and I always wanted an extended parking pad in our back. We had been parking on dirt in the back yard for years. I tried to add rocks etc but it was messy and looked untidy. They came to our home, dug out the driveway and installed it in a few days. A lot of work spent on the driveway and it's still as beautiful as when they finished a few months ago. The best part of the craftsmanship was the brushed texture of the concrete. Much safer and it keeps it cleaner. Karen was even able to create a payment plan for all of this work which made it much more manageable. Don't think you can't afford this! Talk to them and they will work with you! Great service all around.
The entire team was pleasant and professional from the onset. Karen was able to come visit our (then prospective) property within a day or two to provide a quote and give us options. She really helped to both inform us and to give us piece of mind when purchasing our home. Karen and the team communicated promptly when weather and COVID delays impacted our schedule, and was clear both on invoicing and in educating us about the work we were getting done. She was upfront about the level of work that was required and about the impacts of doing the work on our finished basement. The team waterproofed our basement in two days (less time than originally expected) and did a quality job. The company’s warranty is very generous and also gives good piece of mind. The team doing the work was friendly and took care to minimize disruptions to our day-to-day while on-site. All in all a good experience for a reasonable value, and we’re very satisfied with the end product.
Let Us Know When We Can Start Helping Your Business Get More Customers.
For more information on our listings, advertising, search and Internet marketing programs, and consulting services, please contact us today!