20000 Leaks Under the Basement

3236 Mountain Rd, Pasadena, MD 21122, USA

About 20000 Leaks Under the Basement

4.8 / 5

from reviews

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    Wittney Stevens
    -
    August 30, 2023

    I had the best experience with Karen and 20000 Leaks. They were fast, efficient and did great work. Karen was great with communication. I thoroughly enjoyed working with her and her team and will use them again in the future if ever needed.

    Kenneth Fortier
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    March 25, 2024

    I would let 20,000 Leaks do my mother's basement if she had one. Karen is great -- an attentive coordinator and no high-pressure sales tactics. Don is very knowledgeable and hyper focused on customer satisfaction. Alex and the rest of the work crew were very polite, very clean, and VERY hard working. 20,000 Leaks did interior french drains and installed a primary and centrifugal back up sump pump. We live on a large hill and the crew had to haul 3 trailor loads of busted cement, new gravel, and new cement up and down the hill. They never once showed any signs of complaint. 20,000 Leaks also installed an egress window. Everything looks great and after our first pretty big test (2+ inches of rainfall) our basement stayed bone dry. In an industry full of shady and short-lived companies, you should trust 20,000 Leaks to do very good, honest work.

    Max Frizalone
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    February 18, 2023

    When I first discovered puddles of water in my basement, I was worried. I had an old sump system and bought my home knowing that there were prior water issues. I called a few basement water proofing companies… but none could compare to the level of service 20000 Leaks gave me. Karen was an excellent point person and visited my house twice before Don and the crew did some excellent work. We ended up adding a beautiful egress window to the project and replaced some old improperly installed basement beams. The new sump is perfect and the water barriers are flush with the wall. I would absolutely recommend this company to anybody concerned about water in their basement who is looking for basement waterproofing in Pasadena, Severna Park, Arnold, or any area in Anne Arundel county.

    Jeff G
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    December 29, 2023

    Had a significant amount of water leaking into the basement through a crack in the block foundation right before the holiday. Had a few companies out but they were the first to respond and were able to come out that day to provide an assessment and quote. Both Don and Karen were excellent communicators. They were on the same page and made sure I was informed every step of the way. I called on a Wednesday and the work was completed that same Friday. We even had a significant amount of rain a few days later and I woke up to a message from Karen making sure everything was holding up. Start to finish, this was a great experience.

    Dale Galaleo
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    April 01, 2023

    My wife and I bought a house in Annapolis, near downtown. The basement had signs of water damage on the walls and the floor. We have plans to sheetrock and finish the basement, so we had some concerns. We called 20,000 Leaks and Don came out and gave us a very good estimate. He knew exactly what we needed and we came up with a schedule that worked well. They came in and put up protective sheeting on all the walls and dug a French drain all around the perimeter. We had no outside exit and they added that to the job with no problem. They put in a cement stair walkout with security door. They did GREAT work!!! It's dry as a bone down there. We have total confidence in finishing the whole basement with flooring and sheetrock. Great job on the outside stairway! They even put a drain at the bottom of stairs with its own sump pump. We are so HAPPY that we found 20,0000 Leaks!!!! Haha...

    20000 Leaks Under the Basement

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    3236 Mountain Rd, Pasadena, MD 21122, USA

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