20000 Leaks Under the Basement
3236 Mountain Rd, Pasadena, MD 21122, USA
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3236 Mountain Rd, Pasadena, MD 21122, USA
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When I first discovered puddles of water in my basement, I was worried. I had an old sump system and bought my home knowing that there were prior water issues. I called a few basement water proofing companies… but none could compare to the level of service 20000 Leaks gave me. Karen was an excellent point person and visited my house twice before Don and the crew did some excellent work. We ended up adding a beautiful egress window to the project and replaced some old improperly installed basement beams. The new sump is perfect and the water barriers are flush with the wall. I would absolutely recommend this company to anybody concerned about water in their basement who is looking for basement waterproofing in Pasadena, Severna Park, Arnold, or any area in Anne Arundel county.
There’s a reason this company is so highly rated. From beginning to end they were professional, communicated all the steps, gave very competitive pricing, and did excellent work. It’s now been several months since I had 20000 Leaks work on my basement. I’ve checked the work through various types of weather and heavy water events; the work has held up. I HIGHLY recommend this company and will use them myself for any future basement needs!
What a great team who worked together to diagnose and solve our watery basement problem! Can't say enough about the crew - they worked quickly and efficiently, and made sure to follow up with us after rain storms to ensure everything was functioning properly. I would definitely recommend them!
The entire team was pleasant and professional from the onset. Karen was able to come visit our (then prospective) property within a day or two to provide a quote and give us options. She really helped to both inform us and to give us piece of mind when purchasing our home. Karen and the team communicated promptly when weather and COVID delays impacted our schedule, and was clear both on invoicing and in educating us about the work we were getting done. She was upfront about the level of work that was required and about the impacts of doing the work on our finished basement. The team waterproofed our basement in two days (less time than originally expected) and did a quality job. The company’s warranty is very generous and also gives good piece of mind. The team doing the work was friendly and took care to minimize disruptions to our day-to-day while on-site. All in all a good experience for a reasonable value, and we’re very satisfied with the end product.
The team was highly professional and the work exceeded expectations. I received great communication from Karen throughout the process. Overall, I am very satisfied with the project.