AA Action Waterproofing
805 Barkwood Ct B, Linthicum Heights, MD 21090, USA
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805 Barkwood Ct B, Linthicum Heights, MD 21090, USA
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In early January, we hired AA Action Waterproofing to install a French drain & sump pump in our basement. Not only did they do great work at a very reasonable price, the job was done in less than one day! They also have exceptional customer service! Rhonda’s response time to every inquiry was lightening fast (not to mention….she’s lovely to talk to). She even sent out Bill, the Quality Control Manager, to assess what I thought could be an issue related to the French drain one month after the job was done. Thankfully, turns out….my issue had nothing to do with the French drain system….but…regardless, Rhonda didn’t question my concern & she sent Bill to my house to look at the issue immediately. Highly recommend!
Amazing company! Action took great care of me. My basement is like new. Quality and time efficient work. Rhonda provided exceptional service, very professional. Explaining the whole process, keeping me updated, she really made this whole process much easier than I thought it would be. Aaa Action is the place to call.
I had experience with this company in April and have shared my experience on many local sites, but now feel like I should provide a review for all. I had called another mold remediation that terrified me that I had a huge problem. I asked neighbors for someone else to call and came to realize that AA has serviced so many homes in my area for waterproofing and mold (we live in a very wet part of silver spring). Within 24 hours, someone was at my house, giving me great explanation about what is going on in my home and negating everything the first person had terrified me with. The conclusion was that I needed NO ACTION! Tell me there is a more honest and reputable company than one who comes out for a free estimate and concludes they are not needed! And I got a full overview of everything going on and gained a lot of good knowledge. I just can’t recommend them more highly, even though I didn’t use them. But I do know all of my neighbors who have used them have been happy with the work and the cost!
AA Action waterproofing team was phenomenal! From the first contact with Rhonda then Steve with a detailed explanation to answer all questions, the team worked tirelessly to make the basement livable once again. Bravo!
We are so thrilled with the service and quality of work for our recent waterproofing project. We initially had discovered mold in our basement. When we began the process of obtaining quotes, we also discovered a crack in the length of our basement wall. AA Action handled that assessment of the problem very professionally and honestly (including have an independent structural engineer give a second opinion). The work was scheduled about two weeks later and crew arrived on time and work was completed in promised time period. It was determined that we needed carbon fiber straps to reinforce the basement wall. The walls were cleaned, patched, the mold remediated, and straps installed without issue. We did run into an issue with dust and debris that made it's way into the main level in our home (due to initial improper sealing of the basement vents/doors). AA Action handled the issue promptly and professionally by cleaning the dust and debris and bringing in an industrial air scrubber into the basement and the main level of our home. We are so thrilled with the outcome of the work. This is not a fun project to have to invest in, but the peace of mind has paid off in dividends (especially with the lifetime transferable warranty of the work). I would not hesitate to hire AA Action for your waterproofing project.