Pedro and Luis - excellent technical service and quick in fixing my Jenn-Air dual microwave oven. Extremely knowledgeable about the product.They were both professional and considerate on my request for she covers. Extremely happy customer.
Our builder used ABW for our appliances. One of our appliances is faulty and we've been trying to get ahold of them for over month. Called and left a message and got no call back. Even our builder has had issues!! Finally got ahold of them, they were supposed to come today between 12 and 4 and they never showed up!!!! I seriously doubt if some of these 5 star reviews are real. None of the 5 star reviewers have more than 10 reviews. Go through and take a look.
Sales and Service have exceeded our expectations. Purchased all appliances for a new build from Steve S at ABW in Rockville and couldn’t have been more impressed with his knowledge and service. Had first service call post delivery to adjust settings on an appliance and Brian from service came to address. Professional, courteous and knowledgeable! Brian did a fantastic job in addressing our concerns.
We are a custom home builder constructing 30 homes per year. I can't say enough about the level of value and service we get from ABW. The new showroom on Nicholson Lane is amazing! Steele is a very knowledgeable sales professional. He makes for a great experience with all of our homeowners.
I work for a local home builder that works with ABW on several of our projects to supply and install our appliances. The new showroom is fantastic! Steele is great to work with, always very professional, helpful, and understanding to our client needs and desires. Budget is often a big driver for our clients and ABW has many different offerings to fit any budget. Quotes are always returned quickly and with clear understanding. Scheduling installation is always simple and timely.
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