I went back to Roy and ABW when I needed a new washer asap. He was super responsive and gave me solid recommendations. I'm really pleased with the product he recommended and the installation team was prompt and professional. Since then, I've gone back to Roy with a service request and he was again really responsive. I appreciate that I can count on ABW for great service and great products.
Paco came today to adjust the door of newly installed dishwasher and he truly left it better than he found it! Honestly, I am speechless. That kind of work ethic and love for the job is rare and such a treasure. Highly recommend.
Paco was extremely knowledgeable and helpful. This was our third time having someone out to properly install the dishwasher and he was able to work thoroughly and get the issue resolved. Grateful that Paco was sent out to assess the situation!!
ABW excels at customer service. Buying an appliance during supply chain shortages can be challenging but ABW knows how to get the job done. Their customer service is the best. I would highly recommend using ABW for appliance purchases. Damir Sabolcec gets a special shout out.
If I could give zero stars I would. It’s been more than 2 weeks since we reported the new fridge we bought from ABW wasn’t cooling. They’ve sent someone to look 3 times but still have yet to provide any timeline/plan to replace or fix the defective appliance. Unless I see immediate attention and urgency to resolve this problem, I can’t imagine ever recommending ABW to anyone.
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