Alco Products Inc.

4921 Wyaconda Rd, North Bethesda, MD 20852, USA

About Alco Products Inc.

4.8 / 5

from reviews

Is this your business?

    Jeanne Haggerty
    -
    August 24, 2022

    The only thing they did competently or promptly was collect money. Everything else was a disaster. They installed the wrong size window and door. And knew it, because they had to build in the area, but did not tell me. I had to call them on it. They admitted to measuring errors and then ordered the correct sizes, but it took months to correct. They designed a deck, but had stairs end at the base of a hot tub, thus unable to exit the stairs. Again, I had to point that out and then get them to rework it, and they charged me thousands extra to do that, despite it being completely their mistake. Every single aspect of this project was awful for me. The “project manager” is not remotely competent. I had to track down the owner and call him. He put his son on the project (kind of) which seemed better, but there was clearly a disconnect and I got a lot of platitudes but not a ton of improvement. The window framing was wrong and had to be done, there were days when they just did not show up, went months over schedule, and every day there was some headache or mistake that I had to point out and have them correct. I seriously recommend to not use them. The one thing they did okay was the siding. They are still slow, and triple check the work, but maybe they are okay for that. Anything else - find someone else. Anyone else.

    Greg Treese
    -
    June 29, 2022

    Purchased a replacement slider and a new kitchen storm door with a doggie door include. The install was seamless, the crew, Luis & company was fantastic and the lead for my project was a man named Tim Howe. I can't say enough about all of them. Mr Howe kept me up to date on when the product would arrive and stopped by to make sure everything was installed properly and to my satisfaction - which it all was. This is my second purchase of Alco products. And it was as great customer service experience as the prior time back in February. Alco products as quality and all of the folks that I dealt with were superior.

    David Terry
    -
    September 11, 2022

    I can't recommend Alco enough! The whole team was a pleasure to work with and incredibly responsive. They helped us select a new sliding patio door that fit our needs perfectly and kept us updated on timing once the door was ordered. The door was installed quickly and very well done!

    Erik Mattsson
    -
    September 06, 2022

    Met with the Owner, Jesse, to discuss installing Hardie siding. Very impressed with his knowledge, thoroughness, and dedication to his craft. Also was delighted to meet and work with their Production Manager Howie. The entire Alco team treated me well during my time with them, and everything went off without a hitch. Glad I used them. Highly recommend!

    Ian Jonesi
    -
    September 27, 2022

    Alco worked on my home to repair the siding and doors that were causing leaks whenever it rained. They were extremely knowledgeable, professional, and did a great job. I highly recommend their services and will be using this company again.

    Alco Products Inc.

    Our Address

    4921 Wyaconda Rd, North Bethesda, MD 20852, USA

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