Alco Products Inc.
4921 Wyaconda Rd, North Bethesda, MD 20852, USA
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4921 Wyaconda Rd, North Bethesda, MD 20852, USA
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The only thing they did competently or promptly was collect money. Everything else was a disaster. They installed the wrong size window and door. And knew it, because they had to build in the area, but did not tell me. I had to call them on it. They admitted to measuring errors and then ordered the correct sizes, but it took months to correct. They designed a deck, but had stairs end at the base of a hot tub, thus unable to exit the stairs. Again, I had to point that out and then get them to rework it, and they charged me thousands extra to do that, despite it being completely their mistake. Every single aspect of this project was awful for me. The “project manager” is not remotely competent. I had to track down the owner and call him. He put his son on the project (kind of) which seemed better, but there was clearly a disconnect and I got a lot of platitudes but not a ton of improvement. The window framing was wrong and had to be done, there were days when they just did not show up, went months over schedule, and every day there was some headache or mistake that I had to point out and have them correct. I seriously recommend to not use them. The one thing they did okay was the siding. They are still slow, and triple check the work, but maybe they are okay for that. Anything else - find someone else. Anyone else.
Over the 8 years, Alco has successfully replaced 2 skylights, installed a storm door, ducted our bathroom exhaust through the roof, replaced our roof, and replaced 3 exterior doors. They have been our "go to" contractor and have been very pleased with Zak, Howie, and their installation teams.
I have used Alco Products for years! They replaced my roof, did my siding installation, window installation and renovated my kitchen. Every time I have used them, I have been beyond pleased with the quality of the work and the products that they provided. Great quality at a reasonable price with a fabulous end result. Everyone is easy to work with and responsive.
ALCO Products put Hardy siding on our detached garage in southeast Capitol Hill. They were able to match the style and color of the Hardy installed on the house (by a different contractor) 10 years ago. The quality of Dani and his crew's work was top notch. Despite the unbearable heat and no shade, the 3 man crew worked tirelessly and got the job done in 2.5 days. They always left the job site clean and secure at the end of the day. Our project manager, Tim Howell, was a pleasure to deal with and kept me informed about the project every step of the way. Zak Kreisman, the owner, bid the job and there were zero surprise charges or changes in pricing. From start to finish ALCO Products made this job easy. Honest transparent pricing and no gimmicks coupled with unparalleled quality of workmanship have certainly won me over to rely on them for any future needs.
I learned a lot from dealing with Alco Products. While the estimate was higher than I expected, I decided to have them do the work anyway. I learned that my previous "bargain" replacement roof was badly installed and missing all the items needed for a qualified and proper replacement. This was evident by the number of rotted plywood sheets that needed replacing. The highest compliment I can offer is that I would have them do my next replacement as well. It was a job done well and worth it.