Not none yet But this crew has been non stop except for lunch and a short break later in the day. These guys have been working their butts off. Looking great so far. Definitely no complaints yet. I will add to this review after the job is done.
American Custom Contractors installed the Brava Spanish Barrel Tile (Terra Cotta Color) roof product on our roof. They also repaired our gutters, supported a custom request of replacing insulation at a corner of the house, installed roof venting, and installed 3 skylights. We are very happy with the end product and we’re impressed with how responsive the install team was anytime we had a concern, correction, or question. Overall great experience but leaving the 5th star open for room for minor improvements to make the experience even better with daily in-process quality inspections / involvement by the project manager, attention to detail on finishing touches like caulking or drip edge gutter finishing, and incorrect dryer vent installed (I was impressed with how fast they responded to correct this problem after it was brought up!)
Kudos to American Custom Contractors for the professional and thorough siding replacement project they completed for us. From the start, the measurement process was well organized. Then the removal of the old siding was done quickly with good cleanup. And finally, the installation was completed with attention to details- including some wood trim replacement and painting. The project leader was helpful and accessible. The materials and laborers were very, very good. I highly recommend this company for siding work.
I was referred to American Custom Contracting by my neighbor. I actually complimented him in his new roof and he gave me their info. I had them come out and do a roof inspection for me. The man was very honest, professional and on time. I didn’t need roof work at that time, but I had exterior trim that was rotting. It was very high and I was rejected by a few “handymen”. I received my quote, and although it was a little higher than expected, I went ahead and I am so happy I did. The workers are professional, on time, polite, hard working and they are doing a great job. Very organized and know exactly what they are doing. I wouldn’t hesitate to use this company again in the future and can recommend them without reservation. When it comes to your home, best not to skimp, it will save you money in the long run!!
I would highly recommend this company from the professionalism they displayed at every point during my process. From the responsiveness of the office staff especially the production manager Aaron. To the great salesman Christian who patiently went over my options and choices. To my project manager Joel who explained what was being done in each step during my roof installation. Also the actual crew took extreme care while doing the installation and also during clean up to ensure that nothing was left behind that could hurt my kids or my dog. Again I would highly recommend this company it is family owned and during this entire process they treat you like you are one of their own family members to ensure that each step is painless and they show they really care. They made sure I was well informed as was treated with respect,if I could give them 10 stars I would.
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