I hate leaving bad reviews, but my last experience here was not satisfactory. The manager Hillary gave false expectations of how long it would take, gave no apologies for the misunderstanding and was gone when my car was finally ready. They gave me an insignificant discount for my troubles and the job still cost me twice as much because my wife had to cancel work appointments. Spoke with owner who seemed more concerned with the number of appointments they booked that day than the customers expectations. DON'T BOOK 25 APPOINTMENTS IF YOU CAN'T GET THEM DONE IN A TIMELY MANNER! Explained that I had another car that I was uncertain I wanted to bring in and the owner made no attempts to save my business! I guess they are making too much money to care about their customers! Not getting my money anymore. I'll go someplace that cares, even if it costs me more! What a shame.
copgirl816
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October 14, 2020
Wanted to add window film in my kitchen to keep people from seeing in my home. Devin was very professional, my windows look fantastic and we are very pleased with the quality of work and professionalism.
Kim Earley
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May 26, 2022
I HAVE BEEN WORKING WITH ATD FOR YEARS AND ALWAYS GET AMAZING RESULTS. THANKS TO ALL THE STAFF AND MR. CLARK FOR THEIR CONSISTENCY AND PROFESSIONALISM
David Smith
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September 08, 2022
Excellent customer service and excellent quality work! Highly recommended family owned business!
Koy E
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June 16, 2022
quality work, fast and responsive.
Our Address
7415 Grove Rd, Frederick, MD 21704, USA
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I hate leaving bad reviews, but my last experience here was not satisfactory. The manager Hillary gave false expectations of how long it would take, gave no apologies for the misunderstanding and was gone when my car was finally ready. They gave me an insignificant discount for my troubles and the job still cost me twice as much because my wife had to cancel work appointments. Spoke with owner who seemed more concerned with the number of appointments they booked that day than the customers expectations. DON'T BOOK 25 APPOINTMENTS IF YOU CAN'T GET THEM DONE IN A TIMELY MANNER! Explained that I had another car that I was uncertain I wanted to bring in and the owner made no attempts to save my business! I guess they are making too much money to care about their customers! Not getting my money anymore. I'll go someplace that cares, even if it costs me more! What a shame.
Wanted to add window film in my kitchen to keep people from seeing in my home. Devin was very professional, my windows look fantastic and we are very pleased with the quality of work and professionalism.
I HAVE BEEN WORKING WITH ATD FOR YEARS AND ALWAYS GET AMAZING RESULTS. THANKS TO ALL THE STAFF AND MR. CLARK FOR THEIR CONSISTENCY AND PROFESSIONALISM
Excellent customer service and excellent quality work! Highly recommended family owned business!
quality work, fast and responsive.