I didn't ultimately proceed with AZ Hardwood Flooring's services, but I must commend them for their exceptional customer service and integrity. After sending them a video of my kitchen floor, they promptly reached out to me to explain why restoration wasn't feasible. Despite being unable to assist me directly, they generously provided valuable advice regarding potential alternatives, such as replacing the flooring or considering LVP options. Their honesty and willingness to offer guidance truly stood out to me.
We had a very positive experience with AZ Hardwood Floor Services. I did a ton of research before hiring them and the effort paid off. The context of our situation was that another contractor had royally screwed up our floors and we needed to re-sand and re-finish the hardwood. There are very few ways to make an entire house unlivable and a bad contractor using cheap products on the floors is one of them. Just trust me on this, do not go cheap on the polyurethane finish material. Go with the premium water based product. AZ can help you choose the best one for you. I found AZ in the NWFA (National Wood Flooring Association) list of certified professionals. I absolutely had to make sure that I was hiring a real professional and the best contractors self-select into NWFA certification because of rigorous training requirements. AZ also checked all other boxes. They had high-end dustless sanding equipment, certification from leading vendors of flooring products (Bona, Loba, etc), ongoing training, many years of experience, and a very competitive price point. The one thing that struck me about Moises, the owner of AZ was his dedication to his craft. It’s hard to find contractors who strive for excellence in this day and age. In summary, good people doing going work for a really good price.
Moises and his team were superb! They were responsive in setting up an appointment. They were flexible in scheduling and redid my floor on Saturday and Sunday! I used AZ Hardwood 5 years ago and am very happy that I used them again this past weekend! I highly recommend their services!
Moises was very courteous and respectful throughout our floor refinishing process. He explained all the steps of the job and presented several options. The work was very professional, done on time, and our floor looks wonderful. Thanks to you and your team for a job well done!
Moises and his team helped us four years ago to refinish floors and we were really happy about their work. We had to remove the carpet in our master bedroom and refinish the hardwood floor underneath so we had them back. Once again they did a fantastic job and our master bedroom looks fabulous now. They were easy to communicate, showed up on time and finished the job as promised. They used a dustless system so we don't have any dust in our house while they were working. I would strongly recommend them to everyone!
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