Batteries Plus Bulbs
1045 Rockville Pike, Rockville, MD 20852, USA
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1045 Rockville Pike, Rockville, MD 20852, USA
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Store staff was very unorganized. I ordered online and on November 22 I received an email saying my order was ready for pickup. I spent 10 minutes waiting while one of the staff tried to find my order. When I got home I realized I was given the wrong battery even though the receipt had the right battery listed. I called back and after a while I was informed that they made an error and didn’t have the battery in stock and I would have to wait until 11/28 to pick it up and I was assured that they would call when it arrived. I never received a call so I called in the afternoon and was informed that the battery was there (I never got a call). Overall very disappointing.
My experience was a revelation! I was able to replace the battery in my (admittedly old) iPhone for fifty bucks, and literally changed a device headed into recycling into effectively brand new! Rapid-depleting battery was frustrating all the time (constant charging, etc.) but the phone even PERFORMS better with the new battery. Faster, less glitchy, less crashing, etc. Shaun was amazing, super helpful, honest, consultative, etc. I think from now on I will always consider an iPhone to only be ready to replace/upgrade AFTER going through one battery, replacing it at Batteries+, and then *maybe* when that battery is dead too (since by then, 4 or 5 or 6 years later they have forced obsolecence by making the apps not work anymore, unable to upgrade, etc., etc..). Also was able to pick up a few more packs of affordable rechargeable Nuon (Batteries+ brand) AA and AAAs while waiting, as we continue to transform into a recyclable-only household..
Excellent service. Sean (sp?) provided top notch customer service. Very attentive, prompt service to replace a car battery. Thank you!
I typed in the vin number of my automobile the selected batterie appeared for my type of automobile, paid online, recieve a 20% discount, printed out my receipt, went in to the store battery was ready tech carried the batterie to my automobile, in my trunk shook hands and on my way. Seamless, Coulnt be eazier, Thank You Batteries Plus
Abel is the reason for the 5 stars. Great experience, he replaced my battery, and also tested my alternator. Thank you Abel for going above and beyond!