Brining’s Appliance Parts Sales
11514 Back Creek Valley Rd, Hedgesville, WV 25427, USA
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11514 Back Creek Valley Rd, Hedgesville, WV 25427, USA
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Giving this company 1 star is too much. They were recommended to fix my dryer. I explained my dryer belt broke and the type of dryer I had. One would think with that information you would at least come with the correct belt or tell the customer you didn’t have it in stock at the moment so they could call another company. The second time they were put to put the belt on that they ordered, they proceeded to break additional things on my dryer (timer, temperature gauge, and even the motor) over time and never have the parts to fix it. At this point it’s been 10 days and I still do not have a working dryer. According to them nothing is their fault and I’m in the wrong for asking what else needs to be fixed due to the damage they’ve caused. The son says you’re hostile and abusive for asking questions or getting upset. With the 25-30 years of experience they claim to have these issues should not happen.
Very fast response at a very reasonable price for a service call. The technician was extremely professional and courteous, and he explained exactly what he was doing to fix my problem. I highly recommend Brining's, and I would use their services in the future.
A few years ago I needed to replace my central air unit so I got in touch with Mark. I had a 3 ton which did not do it for my house so i told him I would buy the self contained unit myself i could get a 4 ton brand new for X amounts of dollars and he said he would get it. I ask the price for putting it in and we came to a agreement. It was near the end of summer so I only used it about 6vweeks. Come the next summer it would not blow cold air so i called them to come check it and they did then tried to charge me for a Brand New unit that was only about 8 months old. During the summer it broke again so I called and he told me he would have to charge me so I called someone else i knew to come check it and here something on it was burnt up so i paid to have it fixed. The next summer i had to replace the fan and while the guy was fixing it i told him that the 4 ton wasn't cooling the house and he informed me that the unit was not a 4 ton but a 3 ton !! I called to go off and he would not make it right, would not return any phone calls. I truly believe he just put parts together and sold me junk when he knew i could get the unit, 4 ton for a great price. To this day i have had to continuously fix something every year. I WOULD NOT RECOMMEND THEM TO ANYONE.
I kindly asked the guy to put on a mask before entering my home to which he replied he had a breathing issue, and uttered under his breath " not if I have to do any work on it". He then said I should wear one if he had to wear one that it went both ways. Never had someone be that unprofessional and rude especially during this time. Ill never use them again.
Highly recommend Brining's Appliance Repair! Marvin was very responsive, professional and explained all aspects of the repair to me. He was very fair in price and provided excellent service!