Caliber Collision
367 E Franklin St, Hagerstown, MD 21740, USA
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367 E Franklin St, Hagerstown, MD 21740, USA
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This place was incredible to deal with! Dropping off and speaking to them about a timeline was seamless. Constant communication via text throughout the process was there including letting me know the work was complete. When I picked up I was greeted by several employees thanking me for my business and going over the repair and what was done. I even was able to drop off my rental there for Enterprise to pick up later which was very convenient. Overall, a great experience and a place I would easily recommend!
This was my first time in dealing with the Caliber Collision name and my experience was nothing short of the standard when it comes to a quality driven body shop. From the moment I dropped my car off, Jennifer got to work in documenting the damages and had a copy of the quote emailed to me that same day. Transportation to my rental car was provided on site. Buck at the front desk made the initial process a breeze. I actually forgot to remove my roof rack before dropping the car off and he went out of his way to acquire the tools necessary for me to mediate the situation. The customer service I received from this specific location was top-notch. The repairs were done and my car was ready for pickup on the original day they estimated. I’ve attached one ‘before’ and two ‘after’ photos, so you have an idea of the work they performed. Nick was also a pleasure to deal with. Thanks for the overall smooth process.
My husband hit a deer with my vehicle and it was quite a mess! Caliber did a fantastic job and very pleased with their work! My vehicle looks brand new! Thank you!
I cannot praise them enough. They were extremely friendly and helpful. The job they did was fantastic. I will be recommending them to all I know for body and paint work.
I hit a deer and damaged the front bumper of my vehicle. Took it to Caliber Collision and they did an outstanding job fixing the vehicle and keeping me updated with the status. The service was great and they delivered it back to me on the estimated date. I would use them again, if needed.