Caliber Collision

367 E Franklin St, Hagerstown, MD 21740, USA

About Caliber Collision

4.7 / 5

from reviews

Is this your business?

    L W
    -
    January 07, 2022

    They fixed my vehicle fine. My issue is I paid over $370 for a detailed and it was poorly done. The guy didn't even clean my windows. I called twice to get this addressed no one called me back.

    Wayne Burger Jr
    -
    October 31, 2022

    This place was incredible to deal with! Dropping off and speaking to them about a timeline was seamless. Constant communication via text throughout the process was there including letting me know the work was complete. When I picked up I was greeted by several employees thanking me for my business and going over the repair and what was done. I even was able to drop off my rental there for Enterprise to pick up later which was very convenient. Overall, a great experience and a place I would easily recommend!

    Joseph Hunter
    -
    October 19, 2021

    This was my first time in dealing with the Caliber Collision name and my experience was nothing short of the standard when it comes to a quality driven body shop. From the moment I dropped my car off, Jennifer got to work in documenting the damages and had a copy of the quote emailed to me that same day. Transportation to my rental car was provided on site. Buck at the front desk made the initial process a breeze. I actually forgot to remove my roof rack before dropping the car off and he went out of his way to acquire the tools necessary for me to mediate the situation. The customer service I received from this specific location was top-notch. The repairs were done and my car was ready for pickup on the original day they estimated. I’ve attached one ‘before’ and two ‘after’ photos, so you have an idea of the work they performed. Nick was also a pleasure to deal with. Thanks for the overall smooth process.

    Marlin Campbell
    -
    August 25, 2022

    My buddy Mike over there was great. Super nice, took care of my car very fast and looked out for me with pricing. It was very convenient. It was super clean and I'm glad I took my car there to get looked at. Thanks guys

    Devin Howard
    -
    August 19, 2022

    These people are disgustingly rude and unprofessional!! They do not take there jobs seriously or respect there customers whatsoever. They submit false information to insurance companies and should be investigated. Go ANYWHERE ELSE for estimate, my 20 minute estimate took a whole Day, oh and the 70 something year old woman took my car for a drive, which I did NOT approve of. She made sure to comment on the cleanliness of the inside of my car more than the outside damage I was there for.. This happened Only for them to find totally different stuff than I had another shop say I needed. There scammers.Youve been warned!

    Caliber Collision

    Our Address

    367 E Franklin St, Hagerstown, MD 21740, USA

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