Horrible service!
We encountered the 6 issues below on Mother's Day. I sent an email to the restaurant and what I received back were essentially non-answers. When I wrote back to request a refund on two dishes that looked and tasted like it was old and sitting out, I received no response. When booking the reservation, they promised a lot, but when we arrived they did not delivered. Will never return. Don't waste your time or money.
Issues Encountered:
1. We made reservations for outdoor dining. When we arrived we were told it wasn't an option because it was cold/windy although it really wasn't windy at all, and we were fine with dining outside. We ate inside in a semi-private space , but when we left, we saw that there were many guests dining outside. That was frustrating.
2. When I made the reservation I was assured that there would be a kids menu. When I asked for a kids menu I was told there wasn't one. When I pushed back, one was brought to our table. Almost all the diners their had kids in their party, so I found it hard to believe that there wouldn't be a kids menu available.
3. Two guests in our party ordered the beef crepe. It was terrible and we should have sent it back. It looked like it was old and microwaved .
4. Our server did not check on us during our meal, not once. Luckily other staff members came by to refill water and such, so any requests were made through them.
5. We experienced issues with the menu as 2 members of our party received a menu that noted "Valentines 2020" which had very different food items listed than what was being served for Mother's Day which caused confusion.
6. We were not offered dessert or anything additional. At that point we were ready to just leave.
Sydney Moore
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January 24, 2022
Gonna really miss this place....thanks for 10 years of wonderful dining
Mike H
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December 24, 2021
Excellent menu. Helpful staff and good food.
Brittany L.
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August 31, 2021
Extremely satisfied with the service and quality of food!
Called to inquire about their glutenfree (GF) options and Raphael was super helpful with attending to my needs and understanding what I wanted. Awesome staff and super helpful.
The food was as amazing as the service. I ordered the mushroom pasta made with homemade Alfredo sauce, mix seafood pasta and the beet salad. All just wonderful!
Thank you! I will def become a returning customer.
Joe Thornton
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January 28, 2022
I only do the salsa nights periodically on Fridays and it's always great. Last night for salsa is tonight as the restaurant will be closing. ... my understanding
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7401 Woodmont Ave, Bethesda, MD 20814, USA
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Horrible service! We encountered the 6 issues below on Mother's Day. I sent an email to the restaurant and what I received back were essentially non-answers. When I wrote back to request a refund on two dishes that looked and tasted like it was old and sitting out, I received no response. When booking the reservation, they promised a lot, but when we arrived they did not delivered. Will never return. Don't waste your time or money. Issues Encountered: 1. We made reservations for outdoor dining. When we arrived we were told it wasn't an option because it was cold/windy although it really wasn't windy at all, and we were fine with dining outside. We ate inside in a semi-private space , but when we left, we saw that there were many guests dining outside. That was frustrating. 2. When I made the reservation I was assured that there would be a kids menu. When I asked for a kids menu I was told there wasn't one. When I pushed back, one was brought to our table. Almost all the diners their had kids in their party, so I found it hard to believe that there wouldn't be a kids menu available. 3. Two guests in our party ordered the beef crepe. It was terrible and we should have sent it back. It looked like it was old and microwaved . 4. Our server did not check on us during our meal, not once. Luckily other staff members came by to refill water and such, so any requests were made through them. 5. We experienced issues with the menu as 2 members of our party received a menu that noted "Valentines 2020" which had very different food items listed than what was being served for Mother's Day which caused confusion. 6. We were not offered dessert or anything additional. At that point we were ready to just leave.
Gonna really miss this place....thanks for 10 years of wonderful dining
Excellent menu. Helpful staff and good food.
Extremely satisfied with the service and quality of food! Called to inquire about their glutenfree (GF) options and Raphael was super helpful with attending to my needs and understanding what I wanted. Awesome staff and super helpful. The food was as amazing as the service. I ordered the mushroom pasta made with homemade Alfredo sauce, mix seafood pasta and the beet salad. All just wonderful! Thank you! I will def become a returning customer.
I only do the salsa nights periodically on Fridays and it's always great. Last night for salsa is tonight as the restaurant will be closing. ... my understanding