Crash Champions Collision Repair (Signature Collision Center Hagerstown)

120 W Church St, Hagerstown, MD 21740, USA

About Crash Champions Collision Repair (Signature Collision Center Hagerstown)

4.7 / 5

from reviews

Is this your business?

    Kelly Baranowski
    -
    November 14, 2022

    No one wants to need body and mechanical work done on their vehicle, but when you hit a deer... I was 100% satisfied with the overall repairs. There was severe damage to the car, engine and radiator. The insurance company insisted on repairs. I never thought the car could end up "like new" after such an extensive hit. But Crash Champions has done a fantastic job. It's been a year since repairs were done and it's still running great and looks great. If I ever need repairs on any other vehicle, they would be my 1st choice. They kept me updated with the process and returned the car as promised. I can attest that they stand behind their repairs and will do their best to remedy any issues if they arise.

    Philip Boch
    -
    August 08, 2022

    If I could give a negative rating it would be -10.. This place took 4 weeks to repair a 4 hour job. I had to track down the correct part for my car myself, because I guess one call for the part is enough for them, instead of trying to find it. I almost had to install it myself too. Pretty sure if I hadn't stayed on top of this my car would've been in the shop forever. All along I was charged for the rental that I had, of course it don't matter to them. The shop people did a good job fixing my car, but after being told the car would be done numerous times and it not being done, when their posts said it would. NEVER AGAIN.

    Tammy Reese
    -
    July 11, 2022

    They did a fantastic job on my vehicle, never had a wreak before and this was caused by an animal accident. They fixed my bumper and damage underneath , took care of correspondence with insurance and rental car. All I had to do is drop off rental car with them and pick up mine. They did a heck of a job cleaning my car up for pick up. Cleaner than when I dropped it off. Excellent service, super friendly, recommended to everyone I know.

    Ashley Morgan
    -
    July 01, 2022

    Great customer service! Very friendly and professional team. My rental was already there waiting for me when I dropped off my car to be repaired. They kept me well informed throughout the process. My car was repaired quickly and I couldn’t be happier. 10/10 highly recommend!

    Sean McKay
    -
    October 02, 2022

    Overall these guys did a good job. They went the extra mile and cleaned up my messy car before returning it. I have two negatives to add. First, their office manager treated me with complete disrespect upon check in. Second, the new door panel looks great, but mismatches the rest of my vehicle. They told me this will fade in over time but it seems they could have done more to blend it or buff the nearby sections so it doesn't look so obvious. Anyway, I'd still recommend them.

    Crash Champions Collision Repair (Signature Collision Center Hagerstown)

    Our Address

    120 W Church St, Hagerstown, MD 21740, USA

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