Crash Champions Collision Repair (Signature Collision Center Hagerstown)
120 W Church St, Hagerstown, MD 21740, USAAbout Crash Champions Collision Repair (Signature Collision Center Hagerstown)
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120 W Church St, Hagerstown, MD 21740, USA
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No one wants to need body and mechanical work done on their vehicle, but when you hit a deer... I was 100% satisfied with the overall repairs. There was severe damage to the car, engine and radiator. The insurance company insisted on repairs. I never thought the car could end up "like new" after such an extensive hit. But Crash Champions has done a fantastic job. It's been a year since repairs were done and it's still running great and looks great. If I ever need repairs on any other vehicle, they would be my 1st choice. They kept me updated with the process and returned the car as promised. I can attest that they stand behind their repairs and will do their best to remedy any issues if they arise.
Overall these guys did a good job. They went the extra mile and cleaned up my messy car before returning it. I have two negatives to add. First, their office manager treated me with complete disrespect upon check in. Second, the new door panel looks great, but mismatches the rest of my vehicle. They told me this will fade in over time but it seems they could have done more to blend it or buff the nearby sections so it doesn't look so obvious. Anyway, I'd still recommend them.
Crash Champions repaired our vehicle after an automobile accident. They kept us informed all the time about the repairs and the timeframe it would take to complete everything that needed done. They were always professional and very courteous at all times. Our vehicle was completed on time as promised. Our vehicle looked like brand new when we went to pick it up. We were more than highly satisfied with the entire process from start to finish. We highly recommend Crash Champions in Hagerstown, Md as they are THE BEST!! They are the only place to have your vehicle repaired to have it done right!!
They were excellent from my initial contact with them to my work being completed. There was a manufacturer delay on my headlight and they called me atleast every other day to keep me informed of the progress. Exceptional customer service! Thanks Dave!!! Car looks like it did before the accident!
Haven't had the work done yet. They're ordering parts. Anyways the ppl are really nice. We talked just as if we've known one other for life! Which that's already a Blessing as far as I'm concerned. I'll update after the work is finished.