Picture this... you wake up at 6am, get ready for work, and put on your freshly dry cleaned pants. You put your hand in your pocket to open it up and put your phone in only to find the end of a used cigarette in your pocket!!! Sounds crazy, right? Well that was what I found this morning, unfortunately (see picture), and it was disgusting. I do not even smoke!! This was only my second time taking my clothes here and though a bit pricey, I did not have any reason to doubt the work. Until now that is. Safe to say I will not be back.
I recently moved back to the area after 5 years… Grace each visit has been extremely pleasant and welcoming to work with. She’s always smiling when you walk it… hard to find someone enjoying their day even before closing. Thank you, Grace keep up the great customer service!
Poor customer service. My 1st time going to Crest Advanced Dry Cleaners and I didn’t know they only took credit/debit cards, The worker/owner was very rude because I had cash. It’s not what you say it’s how you say it. I will never give these cleaners my business again. On the flip side, the place of business was clean.
Eddie was super helpful and friendly. Had some questions about my drop off since it was dance performance wear and not standard. He was kind enough to look up pricing and also replaced my old Crest laundry bag with a newer one.
Crest cleaners is very reliable dry cleaning business. I have been patronizing this place for the last 15 years and overall for more than 30 years. I am very satisfied and the personnel at the Germantown location are extremely polite.
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