I create unique handmade writing instruments aka ink pens in my little shop in my garage. I have been creating pens since 2012 and it has grown into a small business. The custom part comes in where I can use wood, color resin or put almost any image under a resin coating for the body or cap of the pens. The hardware you can choose since I have so many styles. But you get one on one customer service from me since I am the owner/operator and a one man show.