Decorative Films, LLC.
3909 Cornell Pl, Frederick, MD 21703, USA
Our Address
3909 Cornell Pl, Frederick, MD 21703, USA
Tell Your Customers You're OPEN FOR BUSINESS!
Let Us Know When We Can Start Helping Your Business Get More Customers.
For more information on our listings, advertising, search and Internet marketing programs, and consulting services, please contact us today!
Ordered a product from their website. It wasn't a bad film, but didn't work for my application when it is stated that it should. Reached out to customer service only to find that it is beyond abysmal and did nothing but shift blame. I posted a mixed review on their website saying that it would be a good film for flat home windows, but it wouldn't do well on more curved automotive windows. It never saw the light of day. I'd be cautious about reviews on their website as it seems they filter them and only allow positive ones through, which would explain the low review count.
Incredible customer service and great selection. We had a large order and a short deadline. This company operates at amazing speed and Austin completely saved our butts!! Thank you!
We hired an installation company we found off of Decorative Films website to order and install some Solyx Clear Sand Blast (SX-1002). After a couple of years, this is what the film looks like. It shrunk over 1/2" and began delaminating from the glass. Their products seem to be very cheap and obviously do not last long. For the price we paid, I would not recommend using their products.
We had an issue with the dimensions once the product arrived. I thought calling the number on the invoice would be the best option…it was not. Customer service was shockingly short-tempered and literally telling me that I was wrong because the warehouse said so. Lesson learned, I will keep what we have, use in another area and never order from them again. Very disappointing, especially in our new normal of ordering everything online.
This company went above and beyond to make sure my window was perfect. I was able to order samples to try a few patterns to see what looked best for the space. I was even more impressed with their customer service. I had made a mistake on my order, it was my fault, they were so easy to deal with and they fixed MY error, for FREE! Amazing! Great quality, and amazing customer service! I love the look of my windows. I will be using this company again and I would recommend them to anyone.