Ordered a product from their website. It wasn't a bad film, but didn't work for my application when it is stated that it should. Reached out to customer service only to find that it is beyond abysmal and did nothing but shift blame. I posted a mixed review on their website saying that it would be a good film for flat home windows, but it wouldn't do well on more curved automotive windows. It never saw the light of day. I'd be cautious about reviews on their website as it seems they filter them and only allow positive ones through, which would explain the low review count.
We hired an installation company we found off of Decorative Films website to order and install some Solyx Clear Sand Blast (SX-1002). After a couple of years, this is what the film looks like. It shrunk over 1/2" and began delaminating from the glass. Their products seem to be very cheap and obviously do not last long. For the price we paid, I would not recommend using their products.
Incredible customer service and great selection. We had a large order and a short deadline. This company operates at amazing speed and Austin completely saved our butts!! Thank you!
I purchase the majority of decorative films options from them. Always been happy with products , prices , and service. Definitely recommend them
We had an issue with the dimensions once the product arrived. I thought calling the number on the invoice would be the best option…it was not. Customer service was shockingly short-tempered and literally telling me that I was wrong because the warehouse said so. Lesson learned, I will keep what we have, use in another area and never order from them again. Very disappointing, especially in our new normal of ordering everything online.
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