Dry Clean Expo

11130 Rockville Pike, Rockville, MD 20852, USA

About Dry Clean Expo

3.7 / 5

from reviews

Is this your business?

    R SH
    -
    February 01, 2024

    I do not recommend anyone considers doing business at the expo. They damaged a brand new pair of 100% mulberry silk trousers by overtreating with solvents and disintegrating the fabric and refuse to rectify the situation to my satisfaction. They tried to put blame on manufacturer defect, want to keep the pants, but not refund me the value I paid for them. I do not want to give them my business anymore, as the owner Mr. Fred is an extremely rude person, that tells me to walk my pants to the store I bought them from to get the refund. I refused the store credit he offered and half the value he offered me for the pants because I can't repurchase anything made of silk for what he offered. Pants were brand new, worn for 2 hours at a Christmas function before they ruined them. I will not trust them with a single piece of clothing anymore, they botch the cleaning, they botched my alterations as well and I advise that you look elsewhere too.

    Tarun Sarin
    -
    September 04, 2023

    Used to love this place. I was a regular from about 2015 until last week. Brought a brand new shirt for just a hand press. I brought two actually. Both white dress shirts. Once was fine, the other ended up with stains from the iron. They cleaned it for free to rectify the mistake. Then when I went to pick it up, it had new stains. Then again. Finally the fourth time, the cashier looks at me and goes "this time it isn't us, you've had this done four times". As if the shirt magically went somewhere else and got dirty. That was the worst then she could have said to me because it was literally brand new. I took it out of the packaging in the parking lot and we inspected it together when I dropped it off. It wasn't ruined but she could have just said "okay we'll try again" rather than telling me it's someone else's fault. Long story short - They were always convenient but never really great. I just dealt with it because this place is convenient and I liked the people. Anyway, it sucks because this place is super convenient and I loved using their services. Now I have to find a new drycleaner.

    A. Makela
    -
    August 19, 2023

    Update Aug 2023: Great news - they stopped it with the differential garment pricing. Again - each garment is $2.99 per piece. Original: (amended to reflect new policy) Cash only place with an ATM inside. Location is good, across from where White Flint Mall used to be before it was demolished. It is expected that leather, bedspreads will cost more. Pay cash when you drop off your items. Pick up is always on time. The personnel are very kind!

    Kim Beyer
    -
    December 02, 2023

    Always super helpful and nice. Items are done quickly and great quality

    M
    -
    December 08, 2021

    Wow I gotta say I’m very happy with this place! Been looking for a new dry-cleaner for a while and its been stressful finding a new place to trust my expensive and unique clothes with. I will definitely become a regular here. Observing them, they seem to have a very systematic and organized process. Their prices are reasonable. And my clothes came out perfect. I hope they can keep consistent. The staff was very friendly too. Im very happy with these people. Good job!

    Dry Clean Expo

    Our Address

    11130 Rockville Pike, Rockville, MD 20852, USA

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