Our serviceman was attentive to my needs. We have a puppy that was difficult to potty train and our carpets were quite stained. I had spot cleaned, but the stains would always reappear. He worked on those stains and every last one of them was gone for good. Such a relief!!
Excellent Carpet Cleaning has earned and deserved the name it represents. My technician was engaging, professional and abided by all the C-19 restrictions. They did a great job on my carpets and I needed a chaise lounge cleaned too. He was relentless to remove several stubborn stains and wasn't satisfied until they were gone. Plus, he had a pleasant demeanor along with his outstanding customer service. I don't recall having such a great experience with any carpet cleaning company. I have already referred them to three of my neighbors and would not have even considered it unless they were "excellent." Linda, Alexandria, VA
What a perfectly great experience we had! Everything about it, every step of the way-their immediate responsiveness, timeliness, and professionalism; the men also showing up exactly when scheduled, worked incredibly hard and couldn't have been more professional or pleasant. AND my carpets and furniture actually look like new. Over the years we've had many carpet and upholstery cleaners, but this is in a totally different class. Truly excellent indeed!
Terrific customer service from start to finish!! Everyone at Excellent Carpet Cleaning was professional and quick to respond to my every request. Next day service! I could not have anticipated that. Then I asked if they had someone they could recommend to stretch a carpet I was having a problem with. Yes they did! He came right out and within two hours had repaired the carpet down a long hallway and 14 stairs! So polite, nice and hard working! All this within 24 hours of my hone call! I highly recommend them. Thank you so much!!
Rashaud and the team at Excellent Carpet Cleaning were very professional! When looking for a carpet cleaning company, Excellent Carpet Cleaning answered the first time I called them. The prices were fair and they were on time and responsive. I highly recommend this company and will utilize their services again.
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