Express Dry Carpet Cleaning
4607 Iris St, Rockville, MD 20853, USA
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4607 Iris St, Rockville, MD 20853, USA
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This was the second tine we have used this service, and we're very satisfied. Nabil was great. He arrived on time, was very professional, and did a great job cleaning our carpet and furniture. Highly recommended.
This company was my first option (I had others) because of the reviews. But I did notice the reviews are NOT recent I should've paid attention to that. The first phone call was professional I asked for a quote and they provided just that and it was not a long wait. I had an appointment for Monday 12-2pm window frame I received a call at 1:30 letting me know they were backed up in DC due to traffic and asked if I could reschedule. I am a VERY understanding person and was ok with that. My appointment was today 9-10am window frame I woke up early to make sure everything was out way of the way and requested to work from home twice so I can be present. 10am comes no call so I decided to call the office & a man answered I asked for a status and he said let me check and call you right back. 11am still no call no status....... VERY UNPROFESSIONAL. LOOK ELSE WHERE DO NOT BOOK WITH THESE PEOPLE !!!!
Nabil showed up on time, explained every step of the process and was flexible with where he started in the home since we have a day sleeper. The carpets look amazing!
Express Dry Carpeting was able to work with me on a very tight schedule for an extremely reasonable price. My apartment complex was trying to charge $250 for 2 bedrooms and a den. Express Dry Carpeting was able to do it for half that. Nabil was punctual, friendly, and very professional. He also was masked up for the COVID-19 environment. Thank you!
I've been using this company for more than 3years now,always around the holidays. They're a pleasure to work with,very thorough,very honest. Nabeel the technician knows what he's doing,superb results everytime. My carpets look and feel amazing.