First Watch

100 Gibbs St Unit D, Rockville, MD 20850, USA

About First Watch

4.4 / 5

from reviews

Is this your business?

    Tobias N
    October 14, 2021

    They finally implemented COVID protocols instead of having people packed into the foyer/entryway. Only took a year but hey, better late than never. Anyways, the food is good. They keep it fresh and honest. Portions are tiny but that's not the end of the world. French toast is a bit soft and soggy... not really a winner. They never meet their pickup time schedule, always 5-15 behind schedule so plan accordingly.

    Mishea Hyatt
    December 31, 2021

    The menu looks great & has tons of choices. But for the price and value of food I think that original pancake house is much much better. OPH has nicer service too!

    Rachel Fine
    November 26, 2021

    Absolutely delicious. Highly recommend the BLT eggs Benedict. Rest of my party, as well as myself, had empty plates by the end of our brunch

    July 19, 2022

    I have been here twice now and had two VERY different experiences. 7/16/22 This was my first visit, me and my friend dined indoors and the service and food were great. Staff were friendly, my cup did have pink lipstick or something stained onto it so I had to ask for another one but that is nothing to really gripe over. Overall I would give my first visit a 5/5 Now on to the second visit… My second visit was 7/19/22 and I had placed a large carryout order after having dropped my car off at a repair shop and gotten my rental. In all my order was almost $80. When I got there they initially could not find my order despite my having arrived 10 minutes after my initial pickup time. Then they told me the system had not printed the order so they were making it. Then the manager came up to me and asked me if somebody else picked up my order, and as it turns out, they had actually given my nearly $80 order to someone else. They offered to remake it, I accepted, and I will admit it was surprisingly quick between when they told me they were remaking my order and when they handed it to me. The main complaint I have is the fact they are somehow so disorganized that they gave an $80 to someone that did not have my name (or maybe they did, but what are the chances). They didn’t offer me anything extra, a drink or an item off for the inconvenience although they did lose out on however much the difference was between my order and the person they gave my order to’s order. The soup I got looks half full (the container it is in is literally half full), but as usual all the food was very good. Hopefully they come up with a better system to distribute food to people. Overall the second experience was a 4/5 as they did get my food out in a timely manner, they were polite, they did apologize for the mix up and the food itself was good. And to the person who took my food probably knowing very well the food was not theirs, I hope karma hits you hard!

    Shanyea Moore
    September 06, 2021

    Customer service was amazing, my waitress was very nice. The pancakes are huge and delicious! It did feel weird sitting at a restaurant with an open kitchen but it was very clean and organized inside !

    First Watch

    Our Address

    100 Gibbs St Unit D, Rockville, MD 20850, USA

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