Flagship Carwash Center
2100 Chapman Ave, North Bethesda, MD 20852, USA
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2100 Chapman Ave, North Bethesda, MD 20852, USA
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This business needs a comprehensive training program for their employees on how to clean a car and at the end of the cleaning line they need one supervisor to do final quality check. Otherwise, pictures talk itself. I escalated my observation to the store manager and he took care of it generously. However, if this business has been here for 16 years and they still have quality issue then they should refocus on the what good standard looks like. Speed is important but quality is much more important than that.
Paid $31 for the inside/outside cleaning, including dashboard, console, windows, vacuum… Speedy, at first, but had to vacuum out again because it was a poor job. Second time was definitely better but too an additional 15 min of waiting. Then I get in to see that the dashboard and gear shift was not done well either. I don’t have another 15 minutes to wait for them to get it right again. Pretty disappointed. I will stick with Love My Car in Germantown. They do an amazing job and I’ve never had to ask them to redo anything. It takes a bit longer but at least it’s done right.
I don’t know how they can call it “ car wash “. My inteiro car is dirty . They barely cleaned anything. The mats are completely dirty ( after paying $31 for a 5 min wash , they said mats are extra amount ). They even didn’t open the trunk . My back seat is terrible . Easy money for them to earn .
FlagSHIT. This is the proper name. I paid $31 for exterior and interior and the car was still dirty and stains all over. Vacuumed poorly and I had to clean it out myself. They had 6 people wiping my car and I don’t even know what they cleaned there. Please save your money and time not worth it. First and last time for sure!
I bought the largest pkg, and it was a waste of money. Just get the middle or lowest pkg. My car interior was still filthy when they were finished. The front passenger seat was left fully forward with the back completely upright. The floor mats weren't locked back in place, causing a problem as soon as I turned out of the lot, the exterior had streaks and not all the salt residue came off (the whole reason I was there in the first place).