Great Wall Supermarket
700 Hungerford Dr, Rockville, MD 20850, USA
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700 Hungerford Dr, Rockville, MD 20850, USA
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Amazing selection. I was a bit overwhelmed but the prices are great.. only real complaint is that the aisles can be difficult to navigate because they are pretty narrow when trying to pass someone. Other than that it’s amazing and I will be back!!
This store is on the busy Rockville Pike and we were quite surprised by its roomy interiors considering its modest entrance and parking. The store has a bit of everything from fresh produce to canned goods to electric appliances. The service is indifferent but the prices reasonable. We had been searching for quite some time for fresh tofu and this, as far as I know, is the only store in our area to sell it. One has to a look long and hard as the fresh tofu bin is hidden way in the extreme corner of the store. But at 50 cents a piece the price is very reasonable
Terrible service at meat section. I was shopping for beef today and my experience there was extremely uncomfortable. I asked a guy at meat service for a beef brisket and then asked him to do me a favor to cut the meat into halves. His react was kind of rude, still cut the meat but kept blaming me that I shouldn’t require for it. After I argued that this was a covered service before he even started to slang me. His manager there was not helpful at all. He was not trying to solve the problem but only blame the customer. He did nothing to stop his guy slanging me. I felt like this grocery store is still an old-fashioned Chinese store you can find at most Chinatowns. Although the food there was nice quality and cheap in price, customers like me will be permanently blowed away by its terrible customer service.
I just had the worst experience shopping here tonight. The manager at the customer service counter (of all places) patronized and insulted me for not being able to find a particular food item. When I asked for his name, he refused to tell me what the name is. How unprofessional, and what cowardice!! Later I found out from an employee that his name is Chang. Of course I may not have the accurate spelling of the name because he was too coward to tell me his own name. The rudeness of this manager is an very bad reflection of this market. My family and I will never shop at this store again. Why would we pay money to get insulted like I did tonight? The owner of this chain should take this review seriously. This so-called manager is bringing down the quality of the store to it's new low, making it a extremely low-quality (超低水準) vendor. Stay away from this place!
This store has wonderful produce. You can find produce that is not in other grocery stores: two kinds of persimmons, jackfruit, and durian melon. The dragon fruit selection is very good, and it's cheaper than at stores such as Giant or Safeway. There's a wonderful selection of teas, too.