Guardian Basement Waterproofing
4308 Old Milford Mill Rd, Pikesville, MD 21208, USA
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4308 Old Milford Mill Rd, Pikesville, MD 21208, USA
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Joel and his crew have worked on two houses I lived in and both times the work was fantastic! I appreciate and trust Joel's thoughtful evaluation and consideration of the best approach to waterproofing my basements and his professionalism. The work itself was done in a timely and efficient manner. The best part is that my basement is dry, even after days and days of heavy rain!!! If I could give them 10 stars, I would. (Julie Karp)
They can come an install a french drain. Its quick and I'm sure they have done thousands of them.However, that did not solve my basement water problems. They installed a french drain in my townhouse and it worked as it should. I used them for my single family home and they quickly determined that I needed a french drain. I still have the same problem of water building up in my block walls with a mildew basement. After several emails and phone calls I was told by Mr. Anderson that they were backed up on jobs and he would get back to me. It's been two years and I'm still waiting for his call. Their warranty is not worth the paper it was written on. I spent a lot of money with not results and no response from the company.
If all you need is a french drain installed, these guys are fine. The laborers are friendly and quick. I had problems with water coming into my basement and the sales people insisted I needed an interior french drain when I thought I needed the concrete pad replaced in my yard. After a lot of convincing, I went with the french drain which did not solve the problem. After a lot of arguing, I was able to get them back out to replace a poorly installed (by them) sump pump/roof drain which was the source of water coming into my basement. I should have spent the $2,000 on replacing my concrete pad instead of an interior french drain that literally does nothing.
Deryl and Steve were the absolute best. They came out and took care of an issue my initial homebuilder made. Work was impeccable and I couldn't be happier. Would definitely recommend them to anyone.
Their guarantee only covers them coming back to "fix" any issues that present after they have waterproofed the basement. Everytime it rains heavily, my basement sprouts a new leak. Very frustrating... I now have soaked drywall and carpet. Will update this review after I determine how they respond. ***Update: they resolved the problem and my basement has been dry ever since***