Excellent response and work! We were collecting water in the attic and were afraid that we would need a roof replacement. H T Harrison responded promptly and professionally. The inspection and estimate was done by an actual roofer and he seemed to know his stuff. We were impressed that he gave us two estimates, one for immediate repairs and one for replacement, which we appreciated. He assured us that the repairs would hold us for awhile and did not pressure us to go with the whole replacement. The work was done in several hours and the yard left clean. The repairs were well-matched and done so neatly that its hard to find the new areas. The roof has stopped leaking! When the time comes for replacement, we fully intend to have H T Harrison back to do the work.
On February 12 the Harrison group was notified that there was a lot of water coming into the warehouse where I work. - well, It's been raining and it is still not fixed. Today March 1 - Hundreds of dollars of product have been damaged do to their lack of completing this job which to me is quite simple - (fixing gutter boards so the water doesn't go behind it so it doesn't go down the wall and into the garage door and into the warehouse) - Harrison's first response to the issue was that the roof was dry - well then the water is magically going down the wall into the warehouse. I would not recommend this roofer for business or for personal home. Owner of the building has been given the run around every time he calls to get this work done and given excuses that have nothing to do with fixing the problem. :(
Workers are good, customer service is appalling. Owner Capri Hrrison was not only rude belittling and condescending, but will also discuss your personal information with whomever she wants and I quote "I am the owner I can do whatever I want".
I've used this company for several properties I manage so it was a no brainer when I needed a new roof for my own house. Their quotes came in slightly higher than some others but I paid the extra because of their quality work and also they answer the phone when you call. I highly recommend them.
HT Harrison replaced a roof on a commercial building I own and did a fantastic job! I will definitely continue using them in the future!!
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