Got a val-pak ad and decided to call them last Thursday and selected to go to administrative staff and went to voicemail. I decided to visit the website and Google to see hours, Google had them open so I stopped by the office (2/10/22) to ask a few questions. Hours indicated they were open but they were not, I pushed the ring door bell and eventually got an automated message.
I called back today to see if they were open and a lady gave me a greeting that made me think I got a wrong number. It was hello and not a business greeting, she did confirm it was their office. I decided to pass based on the professionalism shown. I got a call shortly after from the business owner who said he didn't see what difference a greeting made and I probably did call the wrong number to "it was their call center" . This is why I'm leaving the review, if it was wrong how did he get the number to call back? The customer service wasn't great from the owner.
Since I can't speak to their knowledge and skill, I'm leaving three stars. They could be great at handling financial matters but from a service standpoint, it's lacking a bit.
Lory Miller
-
April 07, 2020
Thank you Damian, for everything!!! Your company is the best!!! Thank you for the speedy service. I'm looking forward to doing business with you!!! Miller's Cleaning Service, LLC
Harrison Johnson
-
March 31, 2022
Great Company to deal with!! Always Accurate and on time!! I use them every year.
sharon groves
-
January 18, 2022
Excellent service and in a timely fashion. Very nice to work with.
Our Address
11343 Robinwood Dr, Hagerstown, MD 21742, USA
Claim Listing: Haugh & Associates, LLC
Please Login or Register an Account to Claim Listing
Got a val-pak ad and decided to call them last Thursday and selected to go to administrative staff and went to voicemail. I decided to visit the website and Google to see hours, Google had them open so I stopped by the office (2/10/22) to ask a few questions. Hours indicated they were open but they were not, I pushed the ring door bell and eventually got an automated message. I called back today to see if they were open and a lady gave me a greeting that made me think I got a wrong number. It was hello and not a business greeting, she did confirm it was their office. I decided to pass based on the professionalism shown. I got a call shortly after from the business owner who said he didn't see what difference a greeting made and I probably did call the wrong number to "it was their call center" . This is why I'm leaving the review, if it was wrong how did he get the number to call back? The customer service wasn't great from the owner. Since I can't speak to their knowledge and skill, I'm leaving three stars. They could be great at handling financial matters but from a service standpoint, it's lacking a bit.
Thank you Damian, for everything!!! Your company is the best!!! Thank you for the speedy service. I'm looking forward to doing business with you!!! Miller's Cleaning Service, LLC
Great Company to deal with!! Always Accurate and on time!! I use them every year.
Excellent service and in a timely fashion. Very nice to work with.