I was unable to get through to anyone on the phone, with the mailbox full message being given every time. However, Bob assured me via email, that they would resolve any issues with the order, should there be any. I took the risk and placed an order, not having any expectations. The window ordered was less than half the price of the local vendors. I received the window in less than 10 days from time of order, and was ecstatic with the result.
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