H&T NAILS SPA
623 Dual Hwy, Hagerstown, MD 21740, USA
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623 Dual Hwy, Hagerstown, MD 21740, USA
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First time coming here - I scheduled an appointment online. I was very overwhelmed with all the salon options in Hagerstown and went based of reviews- I definitely made the right choice! They took their time and did exactly what I asked. They were super friendly and I was pleasantly shocked when they told me the price afterwards. 100% recommend to anyone looking for a new place - I will definitely be back 😊
My wife and I came in as walk-ins around 4pm as a last minute pamper before we leave for our anniversary. We did the nicest Pedi package they offer (neither of us have ever gotten pedicures before) and we really enjoyed it, especially the hot stones and leg scrub. The staff is very friendly and did a great job on the nail art. Our only complaint is I think their wax is too hot, we both feel like our feet are a bit burned, even hours later, so we will probably ask for the foot wax to be skipped next time it for them to put the heat down. But the rest was amazing and very relaxing.
I made an appointment online for a Saturday afternoon at 11. The salon is located in a shopping center a few doors down from a smoke shop that has bars on the door and windows. I was the only person in the salon until around noon when another customer came in, which I thought was odd for a Saturday. The guy that did my nails cut one of my toenails too short and the clippers pinched my skin. Luckily there was no blood. He did a good job but kept watching the television and looking at the front door. One of the other manicurists burned incense which gave me a bad headache. I won't go back due to the location and the incense.
I had a 10am appointment today, they texted me at 9 to cancel my appointment. I texted back that this was bad service. He than explained that there where in taffic. And I understand that so I asked them to let me know as soon as they come into the salon. He text me at 10 o'clock and ask me to come in to get a pedicure done but I didn't want a pedicure. I needed my nails done. He indicated that they are unable to do my nails because they're booked. I did not understand how you are able to do my pedicure but not my nails which i need done. So now I'm looking around for somebody to do my nails having to leave to go out of town by 2 PM. this was very unprofessional especially that it was my first time.
We can’t rave enough about H&T nails, as my mother and I had THE BEST nail spa experience EVER! We thank Huey and Thao, as they provided top notch quality service on all accounts, as follows… 100% welcoming…very friendly…genuine care for customer…phenomenal skills…efficient and thorough…superb cleanliness…great listeners…super professional…first-rate customer service …on point punctuality… Thanks again H&T Nails for truly providing FIRST CLASS nail spa services! We indeed have found our new pedi place for life!