IHOP
775 Rockville Pike, Rockville, MD 20852, USA
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775 Rockville Pike, Rockville, MD 20852, USA
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Not really a fan of IHOP. But I wanted bacon. Wrong place for that lol. But everything was actually decent. Our server was cool. For whatever reason the eggs were great for it to be those liquid eggs scrambled up.
One of the better IHOP's I've been to. Super friendly, good food, good atmosphere. The tres leches pancakes were amazing and the price was right. It was quite a bit warm in there, but I didn't mind. Don't forget to donate to their leukemia fundraiser! It was pretty cool seeing all the red donation markers throughout the restaurant.
Received warm welcome upon walk-in. Waited a few minutes after the previous table seated. We sat at a booth by the window, and no others within one table spaces. Brenda was very patient and professional. Drinks came promptly. Both chocolate milkshake and strawberry milkshake were well made and prepared. The double pancakes were warm and soft. They were great with both butter and syrup on top. Classic Steakburger was a big stack. Buttermilk Crispy Chicken Sandwich was really crispy outside and tender inside.
Visited my old stomping ground in Rockville off 355. Ordered their Spicy Poblano Omelette, stuffed with fire roasted Poblano peppers, shredded beef, onions, jack cheese, fresh avocado, and they snuck in some chopped Serrano peppers. Great breakfast! Btw, I used to be a cook at this place some 47 years ago, as it was called 'Uncle John's Family Restaurant'.
Paolo the manager is awesome. He is so personable and he runs the restaurant very fluidly. He understands how to seat his servers so they are not overwhelmed when busy. Our server Milan is wonderful. We have been coming here for years and she is always accommodating and full of smiles. The food is always on point - no issues there. Now... The "General Manager" (and I use that term loosely)... Jane. We have the unfortunate pleasure of interacting with her this morning. We were on the wait list for a party of 3 and the high top table became available. Jane asked if there was a party of 1 and a party of 2 that would like to sit at the table. Nobody responded. I asked if we could take it and she said No and then walked away. I waited til she got back to ask her why not. I said ''that 2 + 1 equals 3.'' Jane responded that she doesn't have enough servers to handle 3 people. (Mind you the entire wait-list has parties of 3, 4, 5 and 6 on it.) She said it was impossible to sit 3 people at the high top - while 7 seats were open. She rudely ended my conversation and walked away from me. Two people immediately walk in the front door to be put on the wait list and walks them to the high tops and sits them there. ... Five minutes later, when our turn came to be called, she threw our menus down on the table and walked away. Now that is like nails on a chalkboard. As someone has made a career of managing restaurants and teaching hospitality - this is the perfect example of how to not act.