Massage chains are to Massage Therapy like what fast food is to restaurants. cheap but not good for anything else
Is this place still open? There are no appointments available online and when you call in, the voicemail says, it's closed on days they're suppose to be open.
I am a member here for a couple of years now. Ben, at the front desk, is exceptionally kind and helpful! Tammy is my therapist, and she is one in a billion! This place has low cost with high quality returns! I love massage envy!
We have been Massage Envy Members since 2008, and we have used many locations over the years, on vacations, business trips, through moves from Naples, FL to Cincinnati, OH and now PA. We were thrilled to learn there was a new franchise opening in Hagerstown. This is by FAR the best run franchise we have found! There is a huge difference in owners. She understands massage and treats her therapists well. The front desk is run amazingly by Ben. He is a true Manager and does an excellent job putting you with the right therapists and managing the front end. We've had our fair share of billing problems and scheduling errors with other locations. I sadly "gave" my favorite therapist, Ruth Ann, to my wife when their leading deep tissue therapist moved out of state. She is amazing! I am very happy with Dakota, however. He has a sweet and kind demeanor and does an excellent job with my arthritic body. I prefer a more firm massage but not as deep tissue as I needed in younger years. We can't brag enough about this location. Although we highly recommend both Ruth Ann and Dakota, if you are new, talk to Ben (or the owner) and explain your situation - if you prefer relaxation and don't want elbows like we do, he will match you with the best person suited to your health needs.
Had a great few experiences when we visited this place. HIGHLY recommend the 90 minute deep tissue! It just really seems to do the trick above the lower alternatives. Dakota and Lauren are great! It's hard to have a bad time here. Great customer service, professionalism, cleanliness, protocol etc!
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