We had MLM replace our entire roof last fall. James was our project manager and was wonderful! He was very easy to communicate with, and listened to our concerns about everything!! He gave us the best team( led by Nelson-ask for him!), and they worked so hard and efficiently. We chose Pacific Wave and love the look-sort of like slate. We were so impressed, we also asked James about getting some wood rot replaced and wrapped on our front rake board, and also our garage doors and basement windows. We talked with James about the cost and our budget. James listened and made things work best!! I very much recommend MLM.
MLM Home Improvement did the roof installation for me. Joel at MLM recommended the Nelson team to me for the installation, which was an excellent recommendation. Thanks, Joel! The Nelson team came on time in the morning and set up all the protection for my house. Nelson's crew did a super job and installed the whole roof professionally. They cleaned the ground well and swept out all the nails with the magnetic rakes. The project managers on-site, Adrian and Drew, were polite and answered all my questions, and addressed all my concerns. The impressed was that they solved some issues that came up during the installation quickly. Anyway, I recommend MLM, especially the Nelson team, Adrian and Drew, to you if you would like to have a roof replacement done nicely.
We had MLM replace our roof yesterday and the roof looks amazing! Our project manager Nestor Morales was extremely thorough with pictures and cleanup. I highly recommend MLM and Nestor Morales.
We had our roof replaced by MLM due to some hail and wind damage so we knew it had to be done. Chris was our project consultant who came by and carried on a friendly, no pressure conversation with us. After that he helped us file a claim which was approved. He was spot on helping us with the shingle and color selections as well as recommending wider gutters. This is essential during torrential rains when the gutters may overflow and we have seen it often. Nestor was our project manager, his crew worked like a well oiled machine. They came bright and early and did not need constant supervision to have the work done and clean up after the project. They pointed out some damaged plywood, (old house) which we chose to replace at a bit of extra cost. A couple of days later the gutter crew with Drew came by and they had their work done in the same organized and respectful fashion. All in all, we would recommend doing business with them as they have skilled, courteous people who do quality work! B.R. Maryland
I had a great experience with MLM replacing my house's roof. Shaun Ruiz was my lead contact and he very professionally led me through the results of his inspection of my roof for wind damage, making the claim with my insurance company, and following up to provide supplemental information to my insurance company. Once approved by insurance, Shaun guided me thoroughly my options on replacing the roof and what costs would be additional. The work was very quickly scheduled, and the work crew was did a superb job of replacing the roof and cleaning up in a single day. Briahnna Bass expertly guided me through finalizing the final supplemental submission to my insurance, determining the final cost and the split between insurance and myself, submitting my final payment.
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