I am so thankful for New Paradigm Projects replacing my roof. Nathan was very professional in assisting me through the process, working with my insurance and explaining clearly what I needed to know. Best and easiest decision ever made and happy I did because the storms have been crazy lately and I feel a lot safer with the new roof. Thank you Nathan!!!
New Paradigm Projects employee provided an outstanding service. The representative for this project was thorough and informative about the project and what needed to be done. As a customer, I am satisfied with the ending result and definitely will use there service again.
Angelica could tell right away that there was damage to our roof. She went up on the roof several times to examine the roof, take pictures, and accompany insurance adjusters as they examined the roof. Whenever I needed more information or explanation, Angelica kindly and patiently answered all my questions and explained things I didn't know. Angelica also saw the damage in the house from the roof leaking and made sure the adjusters also saw that. Angelica worked diligently with the insurance company to make sure all the needed repairs were completed and was often present to check on the progress of the repairs. The people who came to do the repairs were skilled and knowledgeable and willing to answer all my questions. The roof and rooms repaired in the house actually look as nice as when the house was first built. The skylights actually look better than they ever have. Now that there have been many spring and summer thunderstorms this year, I am very grateful for no leaks or indoor damage in spite of heavy rains and strong winds. I would highly recommend New Paradigm Projects and Angelica Orahood for any needed repairs, overseeing the whole project and process, and for dealing with the insurance companies.
Great experience. Angelica is very serious about helping people and her commitment to serving people really shows. I've rarely seen someone so dedicated to their work and to assisting the people involved.
The representative Herbes was professional and curteous. He did a thorough job on inspecting my roof and property for wind/hail damage. He described the process in detail on how to get a new roof, fully approved through insurance. I highly recommend New Paradigm Projects.
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