Presidential Exteriors
2301 Research Blvd Suite 300, Rockville, MD 20850, USA
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2301 Research Blvd Suite 300, Rockville, MD 20850, USA
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Presidential exteriors installed 24 windows and a sliding glass door for me last year. I was so impressed with the quality and service I received, I had them come back out and install another sliding glass door and window casement cover. The installation team of Juan, Mike, Eric, and Johnny were absolute professionals. They were all courteous and polite to me and my mom. They showed up on time and worked diligently to get the job done quickly and correctly. They explained the process and progress to me before, during, and after. Mike made sure I understood everything that was done and answered any questions I had. He also made sure I knew that Presidential Exteriors stands behind their work and if I had any problems to contact them and they will send someone right out to fix it. My satisfaction was very important to the company. I take solace in that guarantee as this is an investment in my home that I don't take lightly. I would highly recommend giving them a chance.
Repeat customer! I cannot say enough about the “superb” customer service, quality, and value provided by the team at Presidential Exteriors for my home refresh projects….Matt Fletcher and the crew did a “fabulous” job replacing and repairing the siding on my nearly 40 year old home. Last year, June 2021, they did the siding, working despite the heat and cicadas…14 months later, August 2022, Kirstin and Matt provided the same exceptional customer service when I needed to arrange for repairs to a section of the siding to fix damage caused by a tree service contractor...Matt Taylor, was very reassuring, knowledgeable, and conscientious when he installed the replacement siding pieces around the garage. He didn’t even stop when it started to the rain!!…I also really appreciated the added bonus of Matt T’s insight into the work needed to update my entryway (a future project I’m considering to replace the rotting door surround and frame, both storm and entry doors, and 10 sets of shutters)…. During the requirements development phase for both major projects, Shane (siding) and Jake (entryway) were not only knowledgeable but also collaborative. Both patiently answered the many questions my family and I had….I highly recommend Presidential Exteriors.
My wife Gina and I hired Presidential Exteriors to remove and install new vinyl siding on our house. Our house is ~30 years old and although there may have been a few years of life left on our original siding we decided now was the best time to replace it. I must say we are not second guessing this decision because we are thrilled with the quality of the craftmanship, the additional thermal insulation & sound deadening and as well as the enhancement to the look of our house. We were also greatly impressed with the professionalism of the company from top to bottom, from the salesman Chris lynch, to the site project manager Matt Vick, to the install team of David, Andrew, and Mario, the entire team worked together to ensure a smooth and seamless project was experienced from start to finish.
This company is absolutely phenomenal. Their salesman, Del, was knowledgeable and friendly and went above and beyond to ensure I was well taken care of. So much so, that while I only in Italy purchased new front and back doors the quality and workmanship were so superior exceptional so l had Del come back when I realized my deck was causing a leak in my basement. I had four different contractors out to see if they could identify the problem, but no one could narrow it down. I took a chance and called Presidential who sent Del back out. Del again exceeded expectations! He immediately FaceTimed the company owner who looked at the problem over FaceTime, then physically came by and finally correctly diagnosed the problem. There was no water barrier or flashing between the deck and the house! As a previous customer Presidential then proceeded to give me a discount on new siding to fix the existing leaking deck situation, and then we realized that I had another leak because of old e-gress windows. I decided to go ahead and purchase all new siding and windows and I am so grateful I did! The PM/coordinator Connor and Evan also were phenomenal, they both went above and beyond consistently communicating through each step of the HOA approval process and the scheduling. Connor then made multiple visits to ensure I was satisfied before the work even started. I was so nervous the problem with the leaking deck was going to be bigger but Connor assured me that the new siding and flashing would solve the problem, and it did! Connor stayed with me through each step, the company was on time and met every single deadline. They were professional and easy to work with. Then when the actual install of the siding happened the company they contracted to come out was incredible. The guys worked so hard, they installed new exterior lights at no cost, they cleaned up my yard, they helped me move a ton of heave stuff for the interior remodel into my garage and then when heavy deliveries came in the middle of their work day-not related to their project, they moved those for me too and reorganized my garage so I could get in and out past all the stuff. I’m a single parent and I recently had surgery so without their help I would have had no way to get any of these things done. And their workmanship was above 10. They communicated with me any concerns, corrected them immediately and put my mind at ease. And now my house is legitimately the most beautiful house on the cul-de-sac. All of my neighbors asked for the company because the work speaks for itself. But when I told them of the excellent service they were even more interested. When it came time to QA the work, Jake and Connor came back out to look over everything and ensure I was happy. They stayed in continually communication with me via text and phone until the remaining shutters arrived. On the day of the shutter install I had forgotten that I’d put the shutters in the garage and I was out and about and couldn’t let them in. Instead of leaving, Evan requested they stay until I got home almost 45 minutes later! The shutter install team that came out with Mike and Eric were also incredible. They went above and beyond again, helping me coordinate with their company COO, Chris, to get some final interior work done. I also had some questions about work I wanted to have done on the interior and they spent quite a bit of time giving me advice and talking to me about the process. I cannot say enough about this company. They were extremely professional, honest, hardworking and affordable. The products they sell are top of the line, and now on hot days, my house stays nice and cool without using my AC! My house is the talk of the block, and I am finally free of leaking basements and windows. I could not have asked for a better experience, not a single thing went wrong or was delayed or even slightly concerning. If you want a superior quality product with a superior customer service experience, you should definitely work with Presidental Exteriors. I know I will when I replace my roof soon!
The Whole process of the windows/doors replacement project is quite pleasant and smooth. The communication was good. I have to delay the process for three months due to family emergency. Shai, one of key coordinators of the project is kind and super helpful.