Professional Carpet Restoration LLC
151 Wesmond Dr, Alexandria, VA 22305, USAAbout Professional Carpet Restoration LLC
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151 Wesmond Dr, Alexandria, VA 22305, USA
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Well first off, the technician was very polite, he introduced himself. Then asked if he could look at the carpet first before he started. Then he informed me that he could remove the stains and then begin to spray and treat the stains. I sat on my porch while he started, and then he call me and asked me to take a look. I shook his hand and told him thank you very much. I will definitely be recommending they to others who need great work done.
This company did an amazing job cleaning not only an off white carpet, but a white sectional in addition to repairing a burn in the carpet. It was nearly impossible to find someone who could do it, but Jeimy did an excellent job. He was extremely professionalism and provided great work. They even called a few days later to see if the service provided met our expectations and it definitely did.
I didn't /love/ the experience. The professional who came worked hard and was very polite, but when it came down to payment, the price just kept creeping up at every possible situation. When I initially got the price quote, I had the literal floorplans in front of me and walked through it with a person on the phone. That's why I went with PCR. When they got here, more and more charges came out of nowhere. "This room will actually cost two." "Your stairs will actually cost two." "I know you paid for a deep clean but to get rid of that stain will cost extra." My house ultimately looks and feels clean, but the interaction didn't feel so.
The two gentlemen who came to service my apartment for steam cleaning were very professional. They wore shoe covers, & got the work done. I was there when they came, but had to leave a go to work. They were on time polite and got the job done. My daughter said they had done an awesome job. Will be using again in the future, I highly recommend the service.
Cleaned my carpet very quickly and efficiently. Did a great job, was able to come earlier than the time scheduled which aligned with my move out appointment.