Renewal by Andersen of Capital Region – Rockville

5081 Nicholson Ln, North Bethesda, MD 20852, USA

About Renewal by Andersen of Capital Region – Rockville

4.9 / 5

from reviews

Is this your business?

    J Preston Parker
    -
    February 17, 2024

    While I’m happy with the windows in general, I’m very displeased with the care and attention to detail the installers took. A few things: They damaged a mirror I had along with the wall and wainscoting when it fell off the wall because of the hammering. They failed to reinstall our window treatments properly and broke a couple of them. They left a mess of trash on one of the roof gables where windows were installed. They installed two windows that were not what we asked for. Previously they had been crank open windows. Two that they installed do not open. For the premium price we paid, I’m extremely disappointed. Until I see things things addressed, I would not recommend this company. Even then, for this price point, none of this should have happened.

    Diane Hendricks
    -
    February 12, 2024

    After opening my new large window, I was unable to lock it when I closed it. RbA sent a serviceman out and found that the installer neglected to remove two spacers which then prevented the large window door from closing enough to lock it. Luckily the serviceman they sent out suspected what had happened and removed the spacers immediately and then the frames closed perfectly. He then replaced the locks that were extremely stresed by locking the frames initially with the spacers. Now all works perfectly. Great that they do stand behind their work and makes things right. If I desire to replace more windows in the future, I will certainly call them first.

    Rich Aruy
    -
    December 07, 2023

    The whole experience was great, from the salesman, Zak, to the install manager, Buster, to Paul and his install team. Professional in everyway, taking the time to answer all my questions, tailoring the job to my needs and budget, and making sure the install was done correctly. We were especially impressed with the installation teams attention to details and treating our house with care. I have no hesitation in recommending this Anderson Renewal.

    Monique Easton
    -
    December 05, 2023

    Our entire experience with Renewal by Anderson was fabulous. We were replacing 2 custom shaped windows and everyone throughout the process was knowledgeable, professional, and courteous. The communication at every step was clear and concise. We will definitely call them again when we need windows

    Marshall Ruffner
    -
    March 10, 2023

    Renewal By Anderson is the company that professionally installed 9 new FiberX windows in my home on 3/9/23. The crew showed up on time, covered the floor areas and furniture for protection and a clean up afterwards. The workmanship was very professional and any questions or concerns were addressed by the excellent crew leader. I’m so happy about this FiberX installation that I will purchased my next 9 windows and sliding glass doors in 2024 for sure. I highly recommend RBA if you are looking for a high quality product not just a cheap fix window installation.

    Renewal by Andersen of Capital Region – Rockville

    Our Address

    5081 Nicholson Ln, North Bethesda, MD 20852, USA

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