Rockville Window & Door Co
8505 Muscatello Ct, Gaithersburg, MD 20877, USA
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8505 Muscatello Ct, Gaithersburg, MD 20877, USA
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This company is not responsive to customers. It took them nearly two years to replace a broken glass window. They displayed displayed disorganization, rescheduled appointments multiple times, claimed to have forgot to order parts and broke glass in the warehouse which they claimed delayed the order. A delay could account for a couple months but not two years, COVID or not.
I thought I needed a new sliding glass exterior patio door and when Rockville Window & Door Co. came, they answered all of my questions and were beyond honest with me. All the other places that gave me quotes told me I need to spend over $1,000 for a new door and would beat around the bush when I asked questions and just weren't as friendly. When the salesman from Rockville Window & Door Co. came, he was very honest and said the door is still brand new and could last another 5-8 years and I should simply get it repaired which saved me a ton of money. I would highly recommend this company to anyone in need of window & door service!
Did a great job and kept me informed every step of the way. It’s been over a year now and the door is still good as new!
Bad service, a 10 weeks to get a window