Rollin Supply
668 Lofstrand Ln, Rockville, MD 20850, USA
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668 Lofstrand Ln, Rockville, MD 20850, USA
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Good prices. Excellent service.
Love the office staff here. Very nice and informative. They always have what we need in stock too.
I've been a Rollin' Supply client for over 10 years. There are many supply houses in the metro area to choose from, and I've worked with several over the years, but Rollin' is by far the most responsive and customer friendly of the bunch. The staff is diligent and they work hard to meet my needs. I always feel welcome when I walk in. And their pricing is competitive and fair. I highly recommend them and I frequently refer them.
Great service and friendly experienced sales people. If you're a contractor give them a try you will not be disappointed! When something goes sideways, with an order or a delivery, they bust their butts to make it right...that's not always the case with other contractor vendor reps out there.
Couple weeks ago while at work my ring doorbell notification went off and when I looked a can see a large truck parked in front of my house and a gentleman leaving something very long on my front lawn. I did not nor was not expecting any deliveries. After looking at the name on the truck I googled "Rollin Supply" and found there number to call. When I called to speak to someone I was transferred to the manager Eddy. I went to explain that someone from there company dropped off something very long on my front lawn and cant tell what it was but said it might be a long ply wood or something like that. Eddy the manager said "No sir we would not leave any ply wood or trash on anyone lawn" I said it might not be ply wood but it is something very long. We went back and forth and he hung up the phone on me. Next day a contractor showed up to my house saying Rollin Supply delivered a gutter to the wrong address and he was there to pick it up. Why would the company give and send a contractor to my address as they delivered it to the wrong address. I thought the company came and picked it up as it was not on my front lawn when I woke up that day. Then the next day someone form the company showed up at my house asking about the gutter they delivered at the wrong house by mistake. I told him someone cam and picked up already but not sure who. I tried to help them out to begin with but the manager Eddy hung up the phone on me. I asked for there supervisor name and number and they said I can call back at the same number on Monday and ask for Jeff. I called on Monday and they said he was not in the office and same on Tuesday.