What a pleasure to have people with such good work ethics. Managers, crew manager, sales people were so informative and pleasant. The crew redoing my roof were beyond exceptional! On time every day, stayed late on the next to last day and into the 4th day. All in 98+ degrees with heat index of 110!! Never slowed down, only for a very short lunch. Kody Chio, Nick and Craig, all made sure I understood everything, answered every question and all in such a timely manner. I highly recommend them in every way! Linda Harris, Midlothian, Va
I had a great experience with Shanco! This was my first time getting a new roof, so I was full of questions. Jeff Y. and Trey C. were patient, kind, and answered my many questions as I combed slowly through the contract. Saundra was prompt and great to work with in getting my services scheduled and changed due to the weather. Alejandro A. called me in advance of the job and kept me updated throughout the day on how everything was going. His team was professional, on time, and did a great job! My next door neighbor observed the team working and how well the job turned out that he is now getting his roof replaced with Shanco as well! I’m happy to recommend them to anyone who may need their services.
I have never witness a roof being replaced. This project was on point from start to finish! Desmond Aneke and Bruce Lemon, did an excellent job of coordinating my roof replacement. They were very professional; project started on time and finished ahead of time, beyond my expectation. "Amazing finished project" What can I say! Great job, great workers, overall a fantastic job. Hey spread the word! Shanco is the company with a team of workers that know how to provide great customer service !!!
We requested an estimate for roof repair and also solar shingles, and also door replacements. The estimator was very professional and informative without being pushy. He provided reasonable advice on what to do now and what could be put off for later. They also provided photos of the roof showing what parts might need work, and the door inspection. This was sent along with a quote for various possible work that we had discussed. After a deposit, a few weeks later they scheduled the repair work and provided before and after photos. The work looks good; time will tell if it holds up, but so far we are happy with the experience.
We had a terrific experience with Shanco installing a new roof and new gutter system July 2023. Every step - from sales rep, to the home office, to onsite manager, to crew toiling in hot July temps, to cleanup (no nails or debris, spotless!). More expensive than other bids but we are pleased with the final results and all of our dealings. I highly recommend Shanco!
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