Squeeky Clean Window Washing
6701 Democracy Blvd, Bethesda, MD 20817, USA
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6701 Democracy Blvd, Bethesda, MD 20817, USA
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Great service and sparkling windows every time. I have relied on Alan and Squeaky Clean to do my windows for the past 10+ years. I now have them wash the porches and patios. Every visit is perfection. The house looks so much better when they are done. It is the one service provider that I look forward to seeing every year.
Windows cleaned beautifully but more remarkable was the house wash that removed all the darkness on our white house trim, which turned out to be mold and was cleaned up very easily by Squeaky Clean. Saved us from repainting - a great value. Also very pleased with cleaning of various discoloring on patio stones.
13 November 2023 This review mysteriously keeps disappearing from the web: Gee, I wonder why? Please read this, it will take a few sentences to explain. Alan's company, Squeeky Clean, washed my windows in 2017. The cost was $500. They did a decent, if not 100% perfect job. In 2018, after multiple reminders from them via email, I booked them for a return cleaning. My appointment was set for November 26th, which was booked on the 18th of October, almost 6 weeks in advance. On November 17th, 9 days before our appointment, I received an email from Alan saying they needed to come by the house to confirm their numbers, due to an unknown reason, so that they could alert me to a price increase, if necessary. He wrote: "I want to stop by and take a quick lap around the outside to confirm the count and the difficulty in getting to the windows." Strange, since they were just here last year, but "OK" I replied, "come anytime." I figured perhaps they had miscounted a window last time, or had to re-verify accessibility. I also thought that maybe they would present a price increase from last year, and were trying to justify it, but either way, a reasonable increase would not have shocked me. On November 24th, about 36 hours before our appointment, Alan comes to the house and does his re-count, and later that same day sends me an email for a new quote of $800 (this is Saturday, remember, and our appointment is Monday starting at 8 am). He was quick to ask that I confirm our appointment or cancel. When I pointed out that a 60% increase in pricing was not only unexpected, but really not reasonable, he stated that last year he had made a mistake. However, never did he say that at the time (last year) or in the intervening 13 months since the work was done. I heard about this literally with only Sunday to reasonably try to get a new window washer to provide a price for the work and do it. Again he was quick to recommend postponing so that I could "seek other bids" for the work. I began to think he had overbooked or double scheduled someone, given the way he kept encouraging me to postpone. I had already scheduled a day off of work to have them come to the house on Monday. I appealed to his better sense of propriety and reason, and asked him to reconsider. He would not. This type of business practice is a "gotcha." What is the customer going to do, cancel at the last minute when they have been waiting almost 6 weeks to get the work done, and only being notified of a pricing change a day and a half before the appointment. After an exchange of several emails with no change in his position, I canceled the appointment. I'm sure he was happy to commit his crew to the other scheduled appointment for that date that he deemed preferable to mine. This is extremely unfair. It is dishonest. And even when given the chance to make it right, he refused. So I am extremely disappointed, and will be alerting the Better Business Bureau as well. PS As it turned out, I am glad I canceled Squeeky Clean. I got a much better job done with a different local window washing company, who didn't just spray the windows with "de-ionized" water but actually used soap and squeegees to clean every window, every window pane....for a much better job.
They did a great job. They were very thorough and my windows sparkled and the window sills and screens were clean. They left everything spotless. It has been a few weeks and I still smile when I drive up and see my clean windows. They also power washed the siding and my home looks clean again. I will definitely hire them again.
Our HOA negotiates a group rate for using Squeeky Clean to clean our exterior windows at specific times. Every time they have done a great job. I recently just used them on my own schedule as I needed my windows cleaned on short notice, and once again a great job! Highly recommend.