Superior Damage Restoration

4 N Washington St Ste. A, Rockville, MD 20850, USA

About Superior Damage Restoration

4.8 / 5

from reviews

Is this your business?

    T Renea Battiste
    July 25, 2022

    Scheduled an appointment for an in-person consultation for a structural modification involving a garage wall reconstruction on a new home purchase. The scheduler took down all the details and booked the appointment for four business days later. The next day she phoned back to inquire whether the wall is a load-bearing wall (not something that the average homeowner would know). Further on the scheduled appointment day, within the appointment window their technician pro called and indicated we could do a 'virtual' appointment. I was outdone. When I objected and expressed that the scheduler let me know that the company rep would be 'ARRIVING' between 12- 1pm - not calling for a virtual appointment, he said he would reach out ' and see if someone else was available to assist me" that day. A few minutes later, I received not a call but instead an email inviting me to take their next available schedule date 3 or 4 days later. This hinted me to what their service and fulfillment of work would be like. VERY NEGATIVE Experience! I would NOT recommend this business.

    Bob Sheir
    May 14, 2021

    What they say they are going to do and what they do are two different things. They show up late, leave the site a mess each time they leave. They mostly don't speak English so it is difficult to ask questions or tell them where they are not doing the right thing. They send different people each mobilization and they never clean up. This was a commercial space and they would just leave sheet rock and spackle all over the floor. I was deeply disappointed. They charge separate for materials but do not give you any list of items they charged you for. They just add it to the bill. I would never use them again.

    John Baird
    October 03, 2020

    Earlier this year some water issues in our finished basement triggered a long overdue renovation. Did a demolition of floors, walls and ceilings, addressed the water issues, and installed new everything. I loved the team and the work that they did. I could set my watch by their start times! Only problem now is that my basement looks better than the rest of the house.

    Alissa Margolis
    July 03, 2020

    I was referred to Superior Restoration through a friend to help me with drywall repair in my basement. They were very friendly and accommodating. The technician walked me through all of the work to help me understand the entire process. Very professional and I will be using them again.

    Woodside Deli
    July 02, 2020

    When a neighbors leak flooded into our dining room we urgently needed a crew to come clean up the water so we could open on time the following day. They came out right away and were very professional and friendly. Would be happy to use them again.

    Superior Damage Restoration

    Our Address

    4 N Washington St Ste. A, Rockville, MD 20850, USA

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