sweetgreen
4831 Bethesda Ave, Bethesda, MD 20814, USA
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4831 Bethesda Ave, Bethesda, MD 20814, USA
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Disappointed in this sweet green location due to small portion size and poor customer service. We usually love sweetgreen and it's a go to place for us when we are out and about and looking to grab a healthy and tasty meal... But we won't be coming back to this location. Food tasted good, as it usually does, but the staff person who made our salads did not fully fill the serving cup for the add ins (some of which cost extra) and when my husband asked her to please scrape out the rest of the avocado from the skin (she left a big chunk), she rolled her eyes and threw it out anyway. Seemed unnecessarily wasteful and rude. Can see in the photos the bowls are hardly filled. Overall not friendly vibes from the staff-- just rushed and stressed like it was an inconvenience that we were there. Tables were dirty too. We are usually have no hesitation to spend the $12-15 per salad from sweetgreen knowing it will be tasty and fill us up, but not at this location.
I am very disappointed with the order pick-up using your app. It’s the second time I order and when I come home and open my salad it does not include the dressing or the bread.
Day 2 or 3 since reopening. Very disappointing service. They did not have the main protein ingredient of the salad I ordered ready and had to wait until they cooked it. Staff appears to be still in training. They also were using whole foods-like boxes for the salads due to a "supply chain issue" on the regular bowls. service was very rushed and felt like I was ordering a $3 burger at the cheapest fast food joint and Not a premium healthy salad in downtown Bethesda. Overall, terrible experience and very disappointing. This store should be closely watched by the corporate team. They seriously dropped the ball compared to the times before the remodeling. Hopefully tables turn back to how it was. Now I'm crossing my fingers I don't get a stomach flu from the rushed cooking of the protein in my salad. Lastly, store was unclean and messy.
This place does not miss. I order from here 3-5x per week for lunch and my order exceeds my expectation 11 out of 10 times. Management must be on top of their game. Highly recommend.
It is a good place to eat salads, also if you are counting calories this place takes care about. The prices are between 10-15$, and the salads are tasty.