The Hagerstown Auto Spa
32 W Baltimore St, Hagerstown, MD 21740, USA
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32 W Baltimore St, Hagerstown, MD 21740, USA
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$45 waisted. I chose the highest package, which was supposed to get a full vaccum. As u can see in the pics they didn’t do that. The only difference I see in my car is the exterior and they cleaned my floor mats. I was told by multiple people not to waste my money here, but I decided to try it anyways. All 3 of those people were correct. I will never waste my money there again. I’m highly disappointed, and upset! They offer services but don’t do it. And I never really write review but this experience, I had to.
Watched our car come out of the automated wash today with the rear passenger window slightly down. Then watched the workers discuss it while drying the car but then not acknowledge it when we came out to get in the car. If there had been some sort of acknowledgment or apology I’d consider coming back but I’ll instead recommend to everybody to not go here. Headliner and carpet was soaked.
I tried this place today because my cousin highly recommended it. When asked what I wanted done I said I wanted the inside vacuumed because I take my dog everywhere and I have dog hair in my back seat. Long story short he said that their vacuum should be able to get most of it off the seat. When I got my car home I looked it over and my trunk wasn't vacuumed and it looks like my back seat wasn't touched. The door jams didn't pass either. I called my cousin telling her about it, she calls and talks to a manager and the manager said 'yeah I remember that car, it had alot of dog hair'. It didn't have that much because I keep a throw on the seat. And I found out that my trunk wasn't vacuumed because I didn't have it opened. Well why wasn't this explained to me after I told 2 people that I was new to this place? The windows turned out nice and they vacuumed the front and the front guy was real nice but $38 is too much when I can go and do it myself for way less. That's what I'll do from now on. Lesson learned. Not returning
Have gone to this place every now and then since they opened and every time my experience gets worse and worse You’ll spend over 40 dollars to basically send your car through an automated car wash pictures show none of the interior wiped down and no vacuum used
Seems like a nice car wash with professional equipment and great customer service. I paid $35 for them wash my truck. It was not worth that. I’ve paid $15 for much better cleaning. I’m to either finish cleaning it myself or take it to another car wash. The seats need to be vacuumed again. Dusting of the inside is very disappointing. My windows have so many smears on them. The wheels are still dirty even though I paid for a three step wheel cleaning. And there’s still dirt all over the outside of my truck. Just not what I expected for $35.