I walked in and while 1 customer was being attended to, 2 other fairly young employees were leaning on thr edge of the counter talking and on their phones for 5+ minutes. I didn't even realize they were employees until someone from outback called them to serve me. I wanted a siding match and the young man told me they don't have that siding and their store in Alexandria doesn't either. I was about to go when the man from out back came looked at my siding, pressed a few buttons on the computer and told me there is 120+ lengths in Alexandria. This young man has little to no interest and is terrible at the front desk. I won't be coming back to the store again, I will stick to Alexandria.
Order was placed for pickup drove from Baltimore get it only to find out that size slate was not there to pickup. No 14×22 inch slate available at all.
Its vey small place for 53 ft trailer u cant even make u turn they dont have dock they just using pallet jack and forklift to unload u
I came to roof center to buy some in stock material. Glue and some other items for fixing EPDM roof. I wasn't sure how much stuff will I need, so on an advice from sales personal I bought more with the idea that I'll come back and return items I didn't use. Well, when I come back, I was charged 20% restocking fee. None of this was displayed on a sales receipt, or any other document, neither I was told that by sales people. With no other choice I paid restocking fee, but next time I'll take my business to a different place. Hard to believe with such a policy stores like that can survive. Just a heads up, If you buy something and return it be ready to waste 20% of your hard earned money.
Bicyclist run over with a truck.
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