Came In as a walk-in. Immediately got amazing customer service and sat down for a full set of acrylics. The person doing my nails was meticulous and created such beautiful nails. Would definitely recommend! Very happy with the end result!
The service at Top Nails is excellent. Full customer service, friendly staff, the quality is out of this world, prices are excellent and they give you discount punch cards. I couldn’t be happier. Highly recommend.
I’ve been coming here for at least 6 years and they never disappoint. Hao does such a good job of listening to his customers and making sure they leave happy! The prices are fair and the quality is great!
I have been coming here for quite some time now and I've loved their service. Today is different and it's totally horrible. Today I made an appointment at 5:15. Had to wait till 5:40 to get started. That's not the problem for me. A lady started doing my nails,and at 5:50 some other customers comes (so this customer had an appointment specifically with her) and I start waiting again for my turn with false nails glued and nothing else.. Sometime later a different guy start doing my nails again and again this guy switch to some other customers for the same reason. And I again start waiting. It's 7:05 and I'm still waiting. Awful awful service this time. If you can't fit me at my desired time just ask for an alternative time, and not ask to just come and make wait for 2 hours. Very very disappointing
Okay positive side: nails came out great BUT very pushy with the up charging. I like to come to spas to relax, not constantly be asked if I want to "upgrade" my pedicure. She tried to say that the pedicure I wanted, the polish would just come off immediately unless I got the gel nail upgrade. I kindly said no thank you before she asked me THREE more times throughout my visit. I understand it's a business and they have to make that money but come on. Guess what, I didn't give in and two weeks later, my regular polish has still not come off. I won't be back because I don't like being badgered. I would of just came to a car salesman if I wanted that.
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