Total Recon Auto Center
627 Southlawn Ln, Rockville, MD 20850, USA
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627 Southlawn Ln, Rockville, MD 20850, USA
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This company is very good. I’m impressed they were able to put my Tesla back together after getting side swapped by a big truck. They were friendly and easy to work with. I could always call and get an update and/or Kevin would email me and respond very quickly to update me. They also did a great job repairing the car. It was also a nice touch that they fixed me aftermarket spoiler and made it easier for me to reinstall. I was hoping to already have it on but I guess insurance doesn’t cover the labor. Either way, the technician put the adhesive back on fresh and put the screws in a bag for me to install. That was very nice of the staff. Check out the before and after photos. I definitely recommend this shop and was very happy with them. The below bullets separate them from the other body shops - 1- They care about your car (the fact that they put my from aftermarket spoiler back together) 2- They detail (exterior and interior) your car after they complete collision repair 3 - They are great at communicating and updating you.
Always worried about the quality of a repair on Tesla's. Tesla has notoriously bad paint jobs and repairing them isn't often easy. This shop was fantastic start to finish. Even if it took longer than expected due to part shortages, the final product was well worth the wait. They have made a customer for life. Send your Tesla here if you have issues. 5/5 recommend anyone needing their services for any car, especially Tesla's
Dealt with Darwin during my whole process and he had made my life so much easier! Talk about excellent customer service. They took care of my car and returned it as it was brand new. They even have Tesla rentals for good prices if needed. I drove an hour away just to give them my business and was ultimately super impressed. Highly recommended.
These guys are the best! I had some relatively minor damage so was self pay. They knew I didn’t have a loaner car, so expedited the job and got me my car back in perfect condition before the holiday weekend. Darwin my service advisor was top notch and kept me updated along the way.
Total Recon Auto Center is amazing!!! I am forever grateful to them. They turn my 2006 car into a brand new beautiful looking car. Total Recon Signature for 250$ is the perfect package. They did an amazing job on the coating. They removed all my scratches and clean out my trunk. They even clean my old headlights and now it looks amazing. Awesome car shop with very professional and honest employees that truly care for your car. Very warm welcome when you first walk in with many questions. I really enjoy our conversation on how should take care the car. In the end, you get that they do the things the right way and they care all their customers. My car now looks brand new, so if you have never done any detailing for your car before. Stop reading the reviews!!! Just take your car to them. You will see a huge difference. Thanks for reading.