Town Square Jewelers
100 Gibbs St Unit E, Rockville, MD 20850, USA
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100 Gibbs St Unit E, Rockville, MD 20850, USA
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Alan at Town Square Jewelers was incredibly accommodating and professional. I first sought out this Jeweler b/c my necklace needed a new clasp. He was able to replace it and solder it within only a few days. I then asked him to clean my very neglected diamond ring and he was happy to clean and check it as well. Finding a good jeweler is difficult these days and Town Square Jewelers will get my business every time.
Outstanding customer service! Reliable and fast! Highly recommend this place đ
Was looking for a top-rated jewelry/watch repair shop to get my watch battery replaced (itâs a Doxa, so I didnât want to trust just anyone with it) right before an exam on Friday (June 24) that only allowed non-electronic watches. Found this place, and the hours on Google, Yelp and on their website said they were open from 10:00 AM to 4:00 PM, so drove on Thursday afternoon from my home to the store, only to find it closed and with a sign on the door that said the store normally closed âaround 3 or 4 pmâ (which one is it?! An hour is a big difference), but that the store âwould be closed for several daysâ and reopen on June 25th. I had tried calling ahead and nobody picked up, but I assumed the staff was perhaps busy. I wasted time and a drive, and had to quickly find an alternative, since it was the day before my exam. If a business shows this little consideration for customers by failing to properly update their opening hours on their online pages (how long does it take to make a quick change on Google/Yelp/website? 5 seconds?), why would I be tempted to trust them with my business, no matter how good their supposed skills are? Potential customers, be warned â call ahead or check in person if they are indeed open.
Iâve been here a few times for watch batteries, ring resizing and necklace repair. Super nice guy and great work. Highly recommend!
First time customer but will be back in the future. Alan was great and provided me honest feedback. We talked watches for 30 mins after the service was done. 5+ stars!