Undercover Tinting & Detailing
570 Northern Ave, Hagerstown, MD 21742, USA
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570 Northern Ave, Hagerstown, MD 21742, USA
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I've had multiple vehicles done here, and every job has been high quality and flawless! To top it off, they have the best price in town.
Haven't been yet! Will be there on the 11th of June! But I have heard great things and when I went there the positive energy is OUTSTANDING! And I am looking forward to having my wife's Range detail and tint done.
Absolutely the best. No one in this area even comes Close. Trey has been doing my windows going on 15+ years on 100k $ trucks. I wouldn’t let anyone touch my vehicles for him. Thanks for all your hard work and perfection!!!! 💯 %.
Visited Business on 17APR15: Arrived on site to get pricing on a tint job for a 2014 Ford Fusion. I asked some questions about quality and warranty of install. I explained to Trey Malott that my last experience, with a previous vehicle, were I was charged 350.00 and my 3M tint started pealing. I was inquiring about Suntek products because I was not familiar with the brand. I explained to him because of my last experience, I was a little hesitant and I have a high attention to detail. He said so did he and that he has been doing tint for 20 years. Then he got rude and asked if I would return my vehicle to the dealership if the paint wasn't perfect and that he wanted to take me out to my vehicle and show me the flaws in my paint. He said that I don't mean to come off as a (expletive), but I need to understand there will be minor flaws. I said I wasn't concerned with minor debris in film but the edges where my tint pealed the last time. He assured me that that should not be a concern. I scheduled the appointment after feeling confident the service they will provide. Contact by business 01MAY14 @ 0846am I was contacted the morning of drop off (1.5 weeks later), after I took off a half day of work, to be told that they are cancelling my appointment because I was not a "good fit" for their business and they don't think I would be pleased with their quality. I made a follow-up call, because I was in a meeting at the time of original call, to voice my concern. The salesman was short with me, told me he was concerned I would be to critical of workmanship. I asked for the managers number, he refused to provide it to me, and that I would need to come in to talk to him, but he was on a job out of town. I was not provided a time to come in. He brushed me off and was quick to hang up.
Excellent customer service. Timely service and friendly staff who was very helpful. Excellent job detailing my car for a great price! Highly recommend.