5 stars fro start to finish!!
Spilled a full cup of steaming coffee on my carpet and I said to my self, well there goes your security deposit.
A quick yelp and Google search for a carpet cleaning company brought me to this guys.
I called pretty bummed and freaked out. I was answered immediately (8:30AM mind you) and spoke to Mike (Later on I found out he's one of the owners). He calmed me down said not to panic, told me they don't have anyone available until late afternoon but that they'll be sure to put me on they're scheduled the very same day.
About 30 minutes later Mike called to let me know that all of the technicians were booked but instead of letting me down he said that he'll come and take care of in person.
I was so impressed with his customer service and shocked by his dedication.
After the carpet cleaning service was done the stain was completely gone, the carpet looked as if nothing happened to it and Mike made sure that all was taken care of.
I highly recommend this company, good people are a rare commodity this days, this folks won't let you down.
5 stars all the way
Tony H
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January 28, 2019
I was able to schedule an appointment with the company quite easily by phone. Their response rate is very high.
mike arrived on time and very personable. They were polite, precise in their assessment of the work needed, services offered and the cost (not pushy). Once we agreed on the services, they got to work right away, were very efficient, and did a thorough job of cleaning our second hand couch. Mike was also upfront about a couple of stains that he didn't think would come out, but promised to do his best. Luckily the stains did come out after the cushions dried.
Overall, very pleased with their service and would hire them again. it was a pretty dirty couch given how many buckets of dirty water they had to flush. Don't we all just wait until we can't really tolerate :)
I highly recommend them.
Sam baker
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December 13, 2018
Highly recommend these guys! I have been using USA Green Clean a couple years now and they are a routine part of our life every 4 to six months! Today we had the pleasure of working with Tony, incredibly professional, super personable, very conscious of my hectic house as we get ready for the holidays, Trust Worthy and great with the Pups! These guys NEVER let me down, they are extremely thorough and very reasonable on price! Thank you again for making the house look terrific, especially during PUPPY stages! We will see you again at summer! Stay Warm!
Jenya Waitzman
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February 22, 2018
Thank you so much! You guys did an amazing job and You will definitely be my go to company for my carpet cleaning. I was extremely skeptical, as my last service was more of a horror story than a professional job. Technician came on time and gave me a fair price. I would definitely recommend any one to use USA green clean !
Lauren Mua
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February 18, 2018
I am very satisfied with USA Green Clean and am going to call them again. They were very courteous, the service was great. Everything was excellent. It's difficult to find a good carpet cleaner and the technician Mike was very helpful thank you so much I will recommend this company to my friends and family.
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1172 Taft St, Rockville, MD 20850, USA
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5 stars fro start to finish!! Spilled a full cup of steaming coffee on my carpet and I said to my self, well there goes your security deposit. A quick yelp and Google search for a carpet cleaning company brought me to this guys. I called pretty bummed and freaked out. I was answered immediately (8:30AM mind you) and spoke to Mike (Later on I found out he's one of the owners). He calmed me down said not to panic, told me they don't have anyone available until late afternoon but that they'll be sure to put me on they're scheduled the very same day. About 30 minutes later Mike called to let me know that all of the technicians were booked but instead of letting me down he said that he'll come and take care of in person. I was so impressed with his customer service and shocked by his dedication. After the carpet cleaning service was done the stain was completely gone, the carpet looked as if nothing happened to it and Mike made sure that all was taken care of. I highly recommend this company, good people are a rare commodity this days, this folks won't let you down. 5 stars all the way
I was able to schedule an appointment with the company quite easily by phone. Their response rate is very high. mike arrived on time and very personable. They were polite, precise in their assessment of the work needed, services offered and the cost (not pushy). Once we agreed on the services, they got to work right away, were very efficient, and did a thorough job of cleaning our second hand couch. Mike was also upfront about a couple of stains that he didn't think would come out, but promised to do his best. Luckily the stains did come out after the cushions dried. Overall, very pleased with their service and would hire them again. it was a pretty dirty couch given how many buckets of dirty water they had to flush. Don't we all just wait until we can't really tolerate :) I highly recommend them.
Highly recommend these guys! I have been using USA Green Clean a couple years now and they are a routine part of our life every 4 to six months! Today we had the pleasure of working with Tony, incredibly professional, super personable, very conscious of my hectic house as we get ready for the holidays, Trust Worthy and great with the Pups! These guys NEVER let me down, they are extremely thorough and very reasonable on price! Thank you again for making the house look terrific, especially during PUPPY stages! We will see you again at summer! Stay Warm!
Thank you so much! You guys did an amazing job and You will definitely be my go to company for my carpet cleaning. I was extremely skeptical, as my last service was more of a horror story than a professional job. Technician came on time and gave me a fair price. I would definitely recommend any one to use USA green clean !
I am very satisfied with USA Green Clean and am going to call them again. They were very courteous, the service was great. Everything was excellent. It's difficult to find a good carpet cleaner and the technician Mike was very helpful thank you so much I will recommend this company to my friends and family.