Highly recommend. I’ve used this place 3 times now and had great experiences all 3 times. James the manager is an ethical and responsible guy, and his employees all are good natured and helpful. Today there was a miscommunication on my part about the price; James didn’t question me at all and just charged me the lower price despite accidentally getting a more expensive service. My car looks amazing and I was able to get my shopping done and eat lunch while the guys did all the hard work. I think the prices are reasonable for the amount of work they do, and the time they save me!
Such a great place - My wife used their services and got the wash that’s $150.00 while she went to the mall. She shared that it’s right next to Nordstrom’s and was a wonderful experience. They were very professional, respectful, friendly and make customers feel comfortable. Now she’s actually looking forward to up keeping her car without the whole dealership ordeal. You guys are really great next time she’ll include pictures.
Valet Spa did an excellent job on my car. The staff was professional and they finished quickly and on time. Highly recommend.
I took my Mercedes convertible in and James (manager) made sure the car was shiny and clean. He really paid attention to detail and my car has never looked better! I've tried other car washes and detailers but no one got it as show room ready as Valet Spa. Be sure to ask for James.
I picked up my brand new Tesla on Dec. 22 2021. After it snowed In January 2022 I decided to give the Valet spa in Montgomery mall a try while I shopped. I came back in an hour tipped the guy and drove off. When I got to the first light turned around because product was running everywhere. Glossy and white areas appeared all over the doors. I spoke to someone ( not the guy that cleaned it) who explained the guy used the wrong product on the leather. He used a plastic coating. I asked him to get it off and he attempted to. It was a little better but over time has gotten worse! See pics. I have attempted to wipe it with water but it has not helped. Update: It has been over a week since my review and I reached out to James@valet spa as he requested, TWICE. No response. I have also called the number on the website and left a message, TWICE. So I went to vacuum my car out yesterday and removed the extra mats I purchased with my car to discover the retailer had thrown some cleaner all in the carpet and covered it up with my mats(probably realizing I only paid for vacuum). Pictures don’t lie and I’m glad I can advertise for them since I’m being ignored. Remember my car is less than two months old, so I didn’t need much interior cleaning at all but they managed to destroy it. Please see the pics I posted of my carpet.
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