Via Appliance Repair

2124 Baldwin Ave, Crofton, MD 21114, USA

About Via Appliance Repair

4.5 / 5

from reviews

Is this your business?

    abba rubin
    -
    May 13, 2024

    Paul worked all day before he got to us (after 8:00 PM). By any measure he should have been exhausted, but he was energetic and cheerful with an engaging smile and pleasant conversation. He got to work and fixed the problem. If only all repairmen were so competent and pleasant. He is a great advertisement for the company.

    Jeff Heagy
    -
    February 25, 2024

    The techs were friendly and the service was quick, but I am not satisfied with the Amana AER6303MFW oven I bought from Home Depot. It was misleadingly listed as a Whirlpool product, which is generally better quality. Even after they replaced the hinge that supposedly failed, the oven door still makes a banging sound when closing. I suspect the oven is just cheaply made.

    D&B Slota
    -
    April 29, 2024

    Andrew was: Prepared for the Job: Andrew arrived fully equipped and ready to tackle the refrigerator repair, demonstrating professionalism and readiness from the onset. Friendly and Considerate: Throughout the service, Andrew maintained a friendly and considerate attitude. He wore booties indoors, respectfully asked for any items he needed, refrained from placing tools on counters, and diligently cleaned any messes incurred during the repair process. Knowledgeable: Andrew exhibited a high level of expertise in refrigerator repair, swiftly diagnosing the issue and implementing effective solutions. Efficient and Tidy: The repair process was carried out with remarkable efficiency. Andrew demonstrated a commitment to excellence in every aspect of his work. Thorough Communication: Communication was a key highlight of the service. Andrew communicated thoroughly and calmly, keeping me informed of progress every step of the way. This level of transparency and engagement was greatly appreciated. Overall, outstanding customer experience.

    Andrea Reefe
    -
    March 19, 2024

    Had to call in for service on my Maytag dryer which I purchased less than a year ago. The whole process with Via & Whirlpool was very easy -- from the call to schedule the appointment to the work that was done. I appreciated the online tech tracker so I could plan for their arrival on the day of appointment. The techs from both visits, Kyle and Eric, were professional, friendly and knowledgeable. All the work was under warranty so I have no complaints about not paying for anything! Thanks for the great service.

    Nancy Phelps
    -
    April 03, 2024

    Carl has been our expert technician with Via for a few years now. He is efficient at troubleshooting all problems. Carl fixed a complicated issue with our washer a year ago. Today he fixed our refrigerator in record speed. Carl knows his appliances inside and out. He is courteous and respectful of my property. I would highly recommend this company and this technician. Via is super responsive and clearly communicates their technician’s schedules. They also send you a text to follow your technician’s appointments so that you know exactly when they will arrive.

    Via Appliance Repair

    Our Address

    2124 Baldwin Ave, Crofton, MD 21114, USA

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