Vision Appliance Repair

1604 25th St SE, Washington, DC 20020, USA

About Vision Appliance Repair

4.9 / 5

from reviews

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    Diana Wang
    -
    June 10, 2024

    I had an outstanding experience with Vision Appliance Repair LLC. Scheduling was incredibly easy, and their service was top-notch. Special thanks to their technician, Seif, who demonstrated exceptional dedication and perseverance. He came three times to repair my Maytag induction stove, ordered a part that was difficult to obtain, and didn't give up until the stove was fully repaired. Seif is a man who keeps his promises, and his commitment to resolving the issue was truly impressive. I highly recommend Vision Appliance Repair LLC for their excellent service and reliable technicians.

    Heather Dlhopolsky
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    April 29, 2024

    Vision Appliance just finished repairing my washing machine. While it was on the 4th visit from them that it was finally repaired, I want to say dealing with them over these past few weeks has been as painless as 4 visits can be. The repair people showed up every single time, on time, they kept me informed throughout the process, whenever I asked them whether it was worth it to get it repaired or if I should buy new ones (my machines are compact and stacked, so buying new would require buying both washer and dryer), they were honest with their professional opinions. Simon (one of the repair men) in particular is a wonderful, kind person, and I would be so happy to have him as my technician on any appliance. I also want to say how responsive their phone attendants are, particularly Jacob. They always answered the phone, they were able to provide substantive information in every call, and if they had to check on something and said they would call me back shortly, every single time they followed through. So no one wants 4 visits to repair an appliance, but I would absolutely use Vision Appliance again because their employees are kind, competent, and professional.

    Linda Bikoff
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    June 11, 2024

    The best experience I have had with ANY service company in years! To start with they actually answered the phone! They came on time which is a surprise anymore. I am over the moon pleased with the service. My repairman for a SubZero repair was Seif. He was extremely knowledgeable, professional and efficient. Plus he gave me helpful tips to avoid the problem in the future. I had same problem that another Sub+Zero repair service addressed one year ago. This was a 100% better experience. Highly recommend Vision Appliance Repair.

    mahmoud basit
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    May 11, 2024

    I was very pleased with the whole repair experience of my stove . It was evident from start the high skill and expertise of "Saif" who performed the repair. He came on time, explained the technical & cost details in a friendly way, and completed the repair successfully. I would definitely recommend Vision Appliance Repair LLC for anyone who needs repair service.

    Joseph Scott
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    May 11, 2024

    I have had two recent appointments with Seif from Vision Appliance Repair and have been extremely happy with the service I have received. Seif is highly professional, completely knowledgeable about the “in’s and out’s” of all of our appliances, quite intelligent and pleasingly personable. Seif understands that appliance mishaps can quickly become a real headache for the homeowner and he successfully acts promptly to eliminate concern by explaining everything with appropriate precision and detail. The result is that I knew almost immediately that I was in very good hands and would be receiving the very best service possible. My contacts with Vision’s offices have also been excellent. I have been treated professionally and kindly, and everything that I was told would happen, has happen, and, importantly, at the time I was told it would happen. I am 80 years old, and having discovered Seif and Vision has made one part of my life much less stressful by eliminating the concern I have had about having to deal with the inevitable problems that arise with the myriad appliances that my wife and I rely on in our home. So, I would like to extend a very hearty “thank you” to Seif, Salma and the rest of the Vision team for their excellent service and for being there for us when we have needed them.

    Vision Appliance Repair

    Our Address

    1604 25th St SE, Washington, DC 20020, USA

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