Window World of Frederick County

8420 Gas House Pike Suite T, Frederick, MD 21701, USA

About Window World of Frederick County

4.4 / 5

from reviews

Is this your business?

    Marli Lockitsky
    -
    May 17, 2024

    I had windows replaced yesterday. My whole experience had been amazing. From the time I called and spoke to Teressa about a quote to completion of the job. The crew was prompt, organized and efficient. Josue and team were outstanding and left the job clean! Highly recommend using window world. Ask for Teresa! Her customer service is on point. Well done.

    Cindy Albin
    -
    July 11, 2024

    We had 6 windows and 4 doors replaced by Window World of Frederick on January 13, 2022. Three of the doors were scratched or nicked during installation and a blind in the window of one door did not function properly (it will go up and down but won't close). We have had numerous people from WW come out over the last 2 1/2 years and it is always 'we have to order paint' or 'we need to check with the manufacturer' or 'it's too hot/humid/wet to paint'...we have heard nothing but excuses. A month ago I was told by Jeff that he has to check with the warranty dept of the door manufacturer. The warranty should have nothing to do with it since they have known about the issue since the week of installation. Two and a half years and still, our issue is unresolved. I hate to leave a bad review for a company but I've had enough. Next stop is the Better Business Bureau. I will add that although the windows themselves are very nice, the installation is shoddy. They use sheet aluminum to make the windowsills on the outside and bend them by hand so none of them are uniform in shape.

    Lesley Wasilko
    -
    April 23, 2024

    We bought 20 windows several years and finally had a minor issue. They came out promptly and fixed it, no charge. They are wonderful to work with.

    Me
    -
    March 24, 2024

    The team was super quick and efficient. Our install happened in November and we could not be happier with the results. A big shift in the insulation of the house. Thank you.

    Blaine Dockery
    -
    September 10, 2023

    I am very happy with my new windows from Window World. The salesman was polite, knowledgeable and exerted no pressure on me to purchase. The installation went smoothly and the replacement windows fit well and appear to be of good quality and value.

    Window World of Frederick County

    Our Address

    8420 Gas House Pike Suite T, Frederick, MD 21701, USA

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