Window World of Frederick County

8420 Gas House Pike Suite T, Frederick, MD 21701, USA

About Window World of Frederick County

4.4 / 5

from reviews

Is this your business?

    Barbara Pastwa
    -
    October 24, 2022

    I’ve used Frederick Window World several times. Once for a whole house window replacement, and three more times for smaller one window replacements and a repair. Always thorough and quality of service just what I would hope for. I really appreciate having contractors that I can count on and Ryan and his team are my “go to” for anything window related.

    Tommy Barker
    -
    July 26, 2022

    Very BAD experience. we ordered a slider in march and was expecting 8 to 10weeks for replacement. Here we are at the end of July (18 weeks} and still no slider. No communication at all about the delays, we ended up having to call every time. It was supposed to be installed today but the installers went to the wrong house and now we get to wait another 4 more days. Be very weary before you sign a contact with this company, once you sign and after 3 days you are at their mercy. I don't understand how this company stays in business if they treat all their customers like this. Stay far away from this company. at all costs. pay a little more somewhere else and get treated right.

    Janna Ryon
    -
    October 05, 2022

    To start, windows installed were incredibly too small for the openings. There were large gaps around the windows that they put flashing around to cover up. So each window has two window sills. Caulk washed down the exterior of my house because they installed right before it rained. So I have stained siding, cellar doors and concrete pavers. Oh— and three leaking windows. I also have two broken windows that were installed. Stickers were left on the exterior of the windows and are visible from the outside of the house. They broke one of my window sills outside and proceeded to use caulk to “glue” it back, and then propped it up with a stick. I paid hundreds of dollars for lead paint removal and there were no precautions taken. All the lead paint was left in the grass and mulch outside, along with scraps of metal from the flashing. No tarps had been put down. The installers broke things inside my house out of negligence and threw away window parts to my new portable window air conditioner that rendered it useless during the hot summer months. They also ruined the wood moulding around my windows on the inside of my house. They stuck a flat head screwdriver into the wood trim, to try to remove the previous windows. (My house is 100 years old.) Windows were installed July 8th and over three months later, NOTHING has been remedied. I have called, texted and emailed. Save your time and your thousands of dollars. Use ANYONE but Window World.

    Christy Wilson
    -
    September 01, 2022

    I had an appointment set up, their estimator sent me a text that morning canceling because he was sick. It was set up as a virtual appointment and I had already submitted all of the pictures. I never heard back from him or anyone at Window World. Very unprofessional. Update: It turned out that the salesman had some health issues going on. He did come out and give us an estimate. He was very professional and knowledgeable.

    Susanna Kahan-Kronsbein
    -
    September 14, 2022

    My new windows and door were installed with great care and precision. The workers were very friendly and cleaned up after themselves. I’m very happy with the windows and door!

    Window World of Frederick County

    Our Address

    8420 Gas House Pike Suite T, Frederick, MD 21701, USA

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